The Sims 3 installation problem

[Jvsimmer]

I played the sims 3 on my old computer but my computer broke. I but a new computer but now the code wont work saying that it was already used and it has been used but by me. What do i do.

[rumbutter]

if this is happening by installing from a disk contact CS

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...