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crinrict
Posts: 41,395
Topics: 137
XP: 3,552
Solutions: 3,719
Registered: ‎07-18-2012

Re: The Sims 3 custom tattoos not showing up

Don't really remember what it was. What's the alternative ?

Customer Support can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. Make sure you have a game, a category and a platform selected for the options to become available.

If the Live Chat option is not active for you, choose US as your country.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
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barronvonbonbon1
Posts: 12
Registered: ‎09-26-2012

Re: The Sims 3 custom tattoos not showing up

cas part

I'll try to contact them :smileyindifferent:

crinrict
Posts: 41,395
Topics: 137
XP: 3,552
Solutions: 3,719
Registered: ‎07-18-2012

Re: The Sims 3 custom tattoos not showing up

I think it was style then but I'm not 100% certain.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
aeridisart
Posts: 1
Registered: ‎10-25-2012

Re: The Sims 3 custom tattoos not showing up

I have this same problem myself. I made a custom tattoo and it won't show up in the game when I install it. I also noticed that when I went to the Exchange and looked at the "contains" section of one of the tattoos, it says "Please Update Your Game" even though I'm up to date. Also, I only have the base game.

Sentinel
GoYaGamer
Posts: 4
Registered: ‎11-27-2012

The Exchange & Tattoos - Help Needed Please

Hello, 


Hopefully someone is able to provide some assistance. Apologies in advance for the long post (Not having realized Answer HQ is the new help forum, I posted in the Community forums earlier with a similar thread, I will be checking both and updating as needed).

My basic system information: 

Windows 7 x64 
The Sims 3 / World Adventures / Late Night / Pets / Ambitions / Seasons 

1.42 Patch

All expansions including game launcher updated.


Several custom tattoos I've downloaded and installed from The Exchange do not seem to show up in the game's Create-a-Sim. 

- Once I start the game and enter CAS, the Custom dial under Tattoos is selectable, but the tattoos are not there (save for the ones that do work). 

- Tattoos are not shown under accessories. 

- Some tattoos do show up, such as these: 

Alice's tatoo 
Aquarius 

Some that are labeled "Style" or "CAS Part" in the launcher show up as well, but more often than not the ones labeled "Style" do not appear in the game. 

- These for example, do not show up (I have the required expansion packs): 

Blue Aquarius 
Chinese Flower 
SexyGeisha 

Majority of the tattoos listed on the front page in The Exchange sorted by Downloads / All Time do not seem to work for me.

- I have the following packages installed: 

NRaas_Overwatch.package 
NRaas_MasterController.package 
NRaas_MasterControllerExpandedTattoo.package 
NRaas_MasterControllerIntegration.package 
cmar_XCAS_TattooLocations.package 

All of them worked correctly without any errors after installation fortunately, and I have been playing them without problems. 

- Same tattoos do not work on my friend's computer. 
- I tried to re-download and re-install the tattoos, to no avail. 

- Used "Run as administrator" for both the game launcher and the Sims 3 exe.
- I also tried the instructions detailed in this thread, but it did not help (both deleting the package files from the Sims directory and using Delphy's Multi Extractor): 
http://forum.thesims3.com/jforum/posts/list/574144.page 
- I re-installed the base game (without mods), picking a tattoo to see if it would show up, then proceeded to install subsequent expansions and trying again after each one. Nothing worked. 

Several people seem unable to download tattoos and have them show up in the game, but I am unsure whether we are in the minority. 

I have pulled up several threads on the topic, but unfortunately no one seems to have found an answer yet: 

http://forum.thesims3.com/jforum/posts/list/574144.page (Same as above) 
http://forum.thesims3.com/jforum/posts/list/520120.page 
http://www.modthesims.info/showthread.php?t=479700 
http://forum.thesims3.com/jforum/posts/list/327230.page 

This is the most recent one that I know of: 
http://answers.ea.com/t5/The-Sims-3/The-Sims-3-cus...toos-not-showing-up/td-p/65092 

I am unsure as to why leopard print would not work for the OP, but would for Agent crinrict. The only thing I can think of is a needed expansion pack not listed in the requirements prior to downloading - In which case a lot of tattoos have missing requirements. 

I have tried everything I can think of and / or read about. If people are able to download these tattoos enough off The Exchange and have them show up in game, then it is probably something on our end? 

Chinese Flower for example, has over 42,000 downloads. We must be doing something wrong - Hoping to figure out what the "something" is. 

If it is possible, would someone be able to offer some insight into this problem for us? Or download the mentioned tattoos that do not show up (linked at the top) and let us know if it does work for you - And if it does, what expansion packs and / or mods you may have installed. 


Again, apologies for the long post, and thank you very much in advance.