Re: The Sims 3: Windows 8 'sims has stopped working'/ DEP doesn't work

by crinrict
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The Sims 3: Windows 8 'sims has stopped working'/ DEP doesn't work

★★ Novice

Hi,

 

So I've had Sims 3 and the majority of the expansion pack since their release. But for in December I got a Windows 8 laptop and 3 Sims add-ons. Since this time I've has many problems with The Sims. Now I'm dealing with one we've all probably encountered- where Sims shuts down and the pop up appears saying it's searching for a solution.

 

Anyway I've found this answer: https://help.ea.com/article/dep-settings-for-sims-3-on-vista-and-windows-7

But for Windows 8 as soon as I get to Game->Bin-> what's supposed to be in the Bin isn't there. However when I go onto the Bin file out of advanced system settings I can find all the needed files in Bin.

 

Thanks for any help x

Message 1 of 10 (3,374 Views)

Re: The Sims 3: Windows 8 'sims has stopped working'/ DEP doesn't work

Hero

So you're saying when you're trying to add to DEP, the file is not there but if you look in your bin folder it is ?

 

Do you have admin rights on your computer ? At what point does your game crash ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 2 of 10 (3,369 Views)

Re: The Sims 3: Windows 8 'sims has stopped working'/ DEP doesn't work

★★ Novice

Yeah, it's there in the Bin folder when I'm out of DEP. However the file needed, when I can reach it, it's icon is the one of the blank paper with a corner turned- instead of TS3 icon.

 

Yep it's my personal laptop and about 10 minutes in, usually when I'm in buy/build mode

Message 3 of 10 (3,361 Views)

Re: The Sims 3: Windows 8 'sims has stopped working'/ DEP doesn't work

★★ Novice

EDIT: I do however have parental controls on my computer.

          But I think it has something to do with the icon of the file- as if I haven't got a certain app to open it with.

Message 4 of 10 (3,360 Views)

Re: The Sims 3: Windows 8 'Sims has stopped working'/ DEP doesn't work

★★ Novice

Sorry to post again, but I now think I know what I need to do. However again there's a fault

 

My file is: TS3SP07.ex_

It needs to be: TS3SP07.exe

 

I don't know or have the correct app to open it with

and in Command Prompt when I tried to expand the file its says it's unable to do so

 

I'd be really thankful for help from anyone

Message 5 of 10 (3,350 Views)

Re: The Sims 3: Windows 8 'Sims has stopped working'/ DEP doesn't work

Hero

Are you looking in the right folder ? Do you have the disc or download version ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 10 (3,344 Views)

Re: The Sims 3: Windows 8 'Sims has stopped working'/ DEP doesn't work

★★ Novice

Pretty sure it's this:

Computer > DVD RW Driver (DStandard smile Sims3SP07 > Game > Bin

 

Annddd the disc version

Message 7 of 10 (3,341 Views)

Re: The Sims 3: Windows 8 'Sims has stopped working'/ DEP doesn't work

Hero

That's the file on the DVD. You need to add the installed game file.

 

c:\programs\electronicarts\thesims3\game\bin for a 32 bit system

 

or

 

c:\programs(x86)\electronicarts\thesims3\game\bin for a 64 bit system

 

the drive might vary depending on where you installed the game.

 

 

 

 

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 10 (3,332 Views)

Re: The Sims 3: Windows 8 'Sims has stopped working'/ DEP doesn't work

★★ Novice

Oh my,, oh well all added now.

 

Guess I thought the DVD was in the (CStandard smile drive, but they're both just on the desktop

 

Thank you very much, crinrict :manvery-happy:

Message 9 of 10 (3,325 Views)

Re: The Sims 3: Windows 8 'Sims has stopped working'/ DEP doesn't work

Hero

Did it help with the crashing ?

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 10 (3,318 Views)