09-30-2012 09:10 AM - last edited on 09-30-2012 11:34 PM by EA_Dennis
I just purchased and downloaded The Sims 3 Supernatural and free items that came with the game from Orgin. I was given two codes, one for the PC game and another code for the free items. I used the first code for the game, and then the second code for the free items( did not explain that I would have to use codes two separate time after each download). Well, when I went to download both, only the free items showed up for download and not the game. I reused the code again and I was denied access, telling me that the code was already in use. I have not recieved the downloaded game, and I was not sure wether I was just out of luck or what. Is there any way I could recieve a new purchase code without needing a full 39.99 refund for the game?
Here is the original Purchase Code for The Sims Supernatural- [serial code removed]
09-30-2012 09:28 AM
After entering the code, the stuff should be available for download in your purchase history to download. Did you check there ?
You should remove your serial code from your post cause everyone can see it.