08-10-2012 01:49 PM
Where or how can I find a new serial code number for my Sims 3 games for PC, that will also allow me to register it on the Sims 3 website?
Thank you for your help!
08-10-2012 02:17 PM - edited 08-10-2012 03:59 PM
You need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.
For a proof of purchaset they can give you a new one if something's wrong with the old one.
Good Luck and Happy Simmin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you
Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Acadamy
Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum
08-10-2012 03:55 PM
Did you ever purchase Sims 3? That's the best way to get a registration key, otherwise EA support won't give you a key without proof of purchase. :cattongue: