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The Sims 3 Registration Code "Invalid"

by pandagirllll
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The Sims 3 Registration Code "Invalid"

★★★★ Newbie

I bought the Sims 3 Pets and Diesel Stuff via the Origin store as PC downloads.  I received the confirmation email containing the serial codes, but when I enter them on the Sims 3 website registration page, it says the codes are "invalid".  I just bought the games less than 24 hours ago, so do I need to wait 24 hours or longer, or is there something wrong with the serial codes?

Message 1 of 23 (20,679 Views)

Re: The Sims 3 Registration Code "Invalid"

Hero

You need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 23 (20,568 Views)

Re: The Sims 3 Registration Code "Invalid"

★★★★★ Novice

This happened to me, too. When I contacted Customer Service by phone they had me send screenshots of the colde and then gave me a new code. I dohope they help you. I think Pets is worth the problems it may create. I would make sure to get a good graphics card for Pets. Graphics cards can make the difference between a fluffy or non-fluffy pet.

 

Good luck finding your unicorn! Confusedmileyhappy:

Message 3 of 23 (20,547 Views)

Re: The Sims 3 Registration Code "Invalid"

★★★★★ Novice

eacharlotte also said that stuff packs (Diesel) don't need to be registered. I had asked about Town Life. Confusedmileyhappy:

Message 4 of 23 (20,544 Views)

Re: The Sims 3 Registration Code "Invalid"

Champion

That is correct, Stuff packs don't need to be registered (why would they be? ConfusedmileylolStandard smile 



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***Being challenged in life is inevitable, being defeated is optional.***
Message 5 of 23 (20,539 Views)

Re: The Sims 3 Registration Code "Invalid"

[ Edited ]
★★★★★ Novice

Why indeed? It is like this, not everybody knows everything and we should approach queries in a manner so as not to belittle the person asking the question or offering suggestions.

 

I do not know why we do not need to register Stuff Packs. I don't recall reading that anywhere. Perhaps you could kindly explain that to me.

 

Anyway, we should not assume something is common knowledge because we know it. That doesn't mean that everybody knows it. Confusedmileyhappy:

Message 6 of 23 (20,532 Views)

Re: The Sims 3 Registration Code "Invalid"

Champion

Your correct yes. Well stuff packs only being "stuff" after all, Maybe it's because they don't have any additional gameplay as such.



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***Being challenged in life is inevitable, being defeated is optional.***
Message 7 of 23 (20,515 Views)

Re: The Sims 3 Registration Code "Invalid"

[ Edited ]
★★★★★ Novice

Thank you, Jim.

 

Really, I do have basic questions that most people who play games already know. Then, I have curious questions other people don't even think of.

 

I am the person who has the dumb questions, but is very grateful to get an answer. Confusedmileyhappy:

 

So, thank you, because I was wondering why Stuff Packs did not have to be registered. Confusedmileyhappy:

 

I have never been able to curtail my curiosity. I am really working on that, though.:womanhappy:

Message 8 of 23 (20,502 Views)

Re: The Sims 3 Registration Code "Invalid"

Champion

You are really very welcome Confusedmileyvery-happy:



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✔ Have I resolved your Issue or Problem? Please mark this as a solution, so that other community members are able to find answers to their issues effectively.
A little XP would also be wonderful way to say thank-you ✔

***Being challenged in life is inevitable, being defeated is optional.***
Message 9 of 23 (20,500 Views)

Re: The Sims 3 Registration Code "Invalid"

★★★ Newbie

 I have this problem and I can't contact the help >>I'm really sick of this

Message 10 of 23 (18,253 Views)

Accepted Solution

Hero

You need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

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