08-04-2012 08:45 AM
I bought the Sims 3 Pets and Diesel Stuff via the Origin store as PC downloads. I received the confirmation email containing the serial codes, but when I enter them on the Sims 3 website registration page, it says the codes are "invalid". I just bought the games less than 24 hours ago, so do I need to wait 24 hours or longer, or is there something wrong with the serial codes?
Solved! Go to Solution.
08-05-2012 01:26 AM
You need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.
Good Luck and Happy Simmin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you
Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy
Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum
08-07-2012 05:07 PM
This happened to me, too. When I contacted Customer Service by phone they had me send screenshots of the colde and then gave me a new code. I dohope they help you. I think Pets is worth the problems it may create. I would make sure to get a good graphics card for Pets. Graphics cards can make the difference between a fluffy or non-fluffy pet.
Good luck finding your unicorn! mileyhappy:
08-08-2012 09:18 AM
eacharlotte also said that stuff packs (Diesel) don't need to be registered. I had asked about Town Life. mileyhappy:
08-08-2012 10:57 AM
That is correct, Stuff packs don't need to be registered (why would they be? mileylol
08-08-2012 12:12 PM - edited 08-09-2012 11:16 AM
Why indeed? It is like this, not everybody knows everything and we should approach queries in a manner so as not to belittle the person asking the question or offering suggestions.
I do not know why we do not need to register Stuff Packs. I don't recall reading that anywhere. Perhaps you could kindly explain that to me.
Anyway, we should not assume something is common knowledge because we know it. That doesn't mean that everybody knows it. mileyhappy:
08-09-2012 08:42 AM
Your correct yes. Well stuff packs only being "stuff" after all, Maybe it's because they don't have any additional gameplay as such.
08-09-2012 10:13 AM - edited 08-09-2012 11:16 AM
Thank you, Jim.
Really, I do have basic questions that most people who play games already know. Then, I have curious questions other people don't even think of.
I am the person who has the dumb questions, but is very grateful to get an answer. mileyhappy:
So, thank you, because I was wondering why Stuff Packs did not have to be registered. mileyhappy:
I have never been able to curtail my curiosity. I am really working on that, though.:womanhappy:
08-09-2012 10:16 AM
You are really very welcome mileyvery-happy: