08-14-2012 11:53 AM
I bought the game at ea.com/dk/ for PC download, and I have downloaded it received an e-mail with the serial number, but when I try to register my game, it say that my serial number I invalid. Since the first time I tried to type it in, and register my Sims 3 Pets, it has said that my code was invalid. What can I do to register my product?
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08-14-2012 12:01 PM
The better would be to contact EA support in this matter. You can contact them using this link http://help.ea.com/contact-us
Either they will provide you a replacement code or will register your game manually for you.
08-14-2012 01:54 PM
aryaveer is right. We can't provide you with help regarding serial numbers here, you will have to contact EA directly. >> https://help.ea.com/contact-us