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marsbolton
Posts: 1
Registered: ‎01-02-2014

The Sims 3 Katy Perry Showtime Collector's editions serial Key

Hi, I have been trying to register my serial Key on the Sims3.com site and I am being told that it is not the right key.  I purchased this collector's edition via Origin and have been for months unable to register it or get my gift//// any help would be appreciated! 

crinrict
Posts: 46,917
Topics: 176
XP: 4,380
Solutions: 4,063
Registered: ‎07-18-2012

Re: The Sims 3 Katy Perry Showtime Collector's editions serial Key

You need to contact a Customer Support game advisor for this

 

Game advisors can be found through live chat.

  1. https://help.ea.com/en/contact-us/ 
  2. Set your language to US at the bottom
  3. Click on Contact a game advisor 
  4. Describe your issue with a few words
  5. Click on Find a Solution
  6. Select Product: ex: The Sims 3 or Origin
  7. Select Issue Type: ex: Billing/Purchasing or Account Management
  8. Select Platform: PC
  9. Click Find solution
  10. Scroll down and click I still need help
  11. Click Chat Now to chat with a Game Advisor

With Pics here: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



Good Luck and Happy Simming
Crin



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