Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Reply
Keeper
windowswindows17
Posts: 1
Registered: ‎06-27-2013
Accepted Solution

The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

Trying to install The Sims 3 Island Paradise that I pre-ordered from Origin & I can't find the Registration Code, it isn't in any of the emails, it was supposed to be in the conformation email but it isn't. I have the codes for all of the free stuff that is with it but not the actual game.

This is pathetic I have had issues with every game I have pre-ordered to download from Origin!

 

Can anyone help?:smileysad:

EA_Ursula
Posts: 13,143
XP: 1,770
Solutions: 2,832
Registered: ‎07-18-2012

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

You can see the icon for Island Paradise in your Origin client, correct? You can always get your Product Code when you right-click on the icon and choose Show Game Details:

 

GameDetails.png

 

But usually you do not need the registration code for anything once the expansion shows up in your Origin client. Just download, install, and play it.

Keeper
aliciamarie18
Posts: 1
Registered: ‎08-01-2013

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

But unfortunately for me it's not showing up at all, no serial code in the mail or origin...

Sentinel
wcsteven
Posts: 1
Registered: ‎03-11-2013

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

I had the same problem. Checked all over the forums. What worked for me was that I restarted Origin and the product code magically appeared in the info section of the game in Origin. 2 hours wasted for a simple solution. EA customer service, make note that if the product code is not showing in Origin after downloading, a simple restart of Origin may solve the problem.

 

 

Keeper
carlac93
Posts: 1
Registered: ‎08-20-2013

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

I love you!!!!!!!!!

Keeper
amyalice1234
Posts: 1
Registered: ‎08-22-2013

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

omg i had such stress witht the stupid code!! BUT THANK YOU SOOO MUCH!!!! now imma simmin' in my island paradise:-D!!!

Keeper
jambalie
Posts: 1
Registered: ‎08-29-2013

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

IP still asks for the code on install, unlike all the other expansions I ordered through Origin. I was able to find it under details, but that isn't listed in the 
"where to find" when it is asking for the code. They really need to get on the ball. I installed it on a different machine earlier in the week by finding the code accidentally. Today I could not remember where the heck I found it, so your message saved me further hassle.

Keeper
Caitlinwaters16
Posts: 2
Registered: ‎12-05-2013

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

Thank you kind soul

Keeper
kittystarluv
Posts: 1
Registered: ‎02-16-2014

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

OMG! THANK YOU!~!!!!! :smileyvery-happy:

Keeper
Nadiacj7
Posts: 1
Registered: ‎04-22-2014

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

I looked at my email and the email was there but no registration code...someone someone plz help