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The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

by windowswindows17
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The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★ Newbie

Trying to install The Sims 3 Island Paradise that I pre-ordered from Origin & I can't find the Registration Code, it isn't in any of the emails, it was supposed to be in the conformation email but it isn't. I have the codes for all of the free stuff that is with it but not the actual game.

This is pathetic I have had issues with every game I have pre-ordered to download from Origin!

 

Can anyone help?Confusedmileysad:

Message 1 of 19 (8,316 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

Community Manager

You can see the icon for Island Paradise in your Origin client, correct? You can always get your Product Code when you right-click on the icon and choose Show Game Details:

 

GameDetails.png

 

But usually you do not need the registration code for anything once the expansion shows up in your Origin client. Just download, install, and play it.

Message 2 of 19 (8,230 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★ Newbie

But unfortunately for me it's not showing up at all, no serial code in the mail or origin...

Message 3 of 19 (8,149 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★★ Newbie

I had the same problem. Checked all over the forums. What worked for me was that I restarted Origin and the product code magically appeared in the info section of the game in Origin. 2 hours wasted for a simple solution. EA customer service, make note that if the product code is not showing in Origin after downloading, a simple restart of Origin may solve the problem.

 

 

Message 4 of 19 (8,071 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★ Newbie

I love you!!!!!!!!!

Message 5 of 19 (7,913 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★★ Newbie

omg i had such stress witht the stupid code!! BUT THANK YOU SOOO MUCH!!!! now imma simmin' in my island paradiseLarge smile!!!

Message 6 of 19 (7,839 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★ Newbie

IP still asks for the code on install, unlike all the other expansions I ordered through Origin. I was able to find it under details, but that isn't listed in the 
"where to find" when it is asking for the code. They really need to get on the ball. I installed it on a different machine earlier in the week by finding the code accidentally. Today I could not remember where the heck I found it, so your message saved me further hassle.

Message 7 of 19 (7,595 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★★ Novice

Thank you kind soul

Message 8 of 19 (5,438 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★★★ Newbie

OMG! THANK YOU!~!!!!! Confusedmileyvery-happy:

Message 9 of 19 (3,252 Views)

Re: The Sims 3 Island Paradise - Origin haven't emailed me my Registration Code

★★★★ Newbie
I looked at my email and the email was there but no registration code...someone someone plz help
Message 10 of 19 (3,145 Views)

Accepted Solution

★★★★ Newbie

I had the same problem. Checked all over the forums. What worked for me was that I restarted Origin and the product code magically appeared in the info section of the game in Origin. 2 hours wasted for a simple solution. EA customer service, make note that if the product code is not showing in Origin after downloading, a simple restart of Origin may solve the problem.

 

 

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