Sims Worlds

[HeyItsMeredith2]

I bought 2 worlds with 100 sim points and I cant get them into my game.  Am I doing something wrong?? Please help me..

[crinrict]

See this guide for further help: http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/m-p/1589911

If not, please describe where you're having issues.

[HeyItsMeredith2]

I bought a bundle with 100 simpoints and a world, but I do not know how to get it to show up in my game. HELP!

[HeyItsMeredith2]

Thanks for the help on my last question about the worlds, but the purchase history is not showing up. It shows ERROR 404 PAGE NOT FOUND, I got Roaring Heights with 100 sim points.  No matter what I did with the help you gave me nothing happened, I could not get it into the game.  My father is going to be mad if he finds out the he waisted $20.00.  Thanks..

[HeyItsMeredith2]

Every time i clicked purchase history it came up "ERROR 404 PAGE NOT FOUND".  I got Roaring Heights bundle with 100 sim points please help...

[crinrict]

Try clearing your browser cache or use a different browser.

If that doesn't help, please contact a game advisor

Game advisors can be found through live chat.

1. https://help.ea.com/en/contact-us/ 
2. Click on the orange NEXT button
3. Select a platform
4. Click on the orange NEXT button
5. Select a topic and describe your problem in a few words
6. Click on the orange NEXT button
7. Click Chat Now to chat with a Game Advisor
   

In Details here: How to contact a Game Advisor using the new EA Help page