Sims 4 code already used.

[karmaokami]

I just bought The Sims 4 and when I entered the code for its download or installation, it didn't work. It told me that the code had already been used before. I bought the gift bundle that came with The Sims 4, Dine Out, and Movie Hangout Stuff. It was download only and did not come with a disk. I have also been only using one origin account and my only other game is The Sims 3. Can anyone give me a hand?

[roberta591]

@karmaokami  Where did you buy the code?