Yesterday I purchased the Sims 3: Dragon Valley exansion pack from walmart. I tried installing it last night, but when it asked for the 16 digit code, it would not accept the code that is printed on the insert. The code that is on my insert is <edit code for security reasons >. I bought this game new, and not "used".
Guide to worlds and instructions further down how to redeem the code in your the sims 3 account once redeemed then download the world from your the sims 3 purchase history then install it
IF you still have code issues after that you need to contact CS
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/ 2.Click on the orange NEXT button 3.Select a platform 4.Click on the orange NEXT button 5.Select a topic and describe your problem in a few words 6.Click on the orange NEXT button 7.Click Chat Now to chat with a Game Advisor
