Sims 3

[heatherrobertsa]

Hi

   I just baught a sims 3 game and it says the code has already been used. I was wondering what im supposed to do to get to down load it.

[rumbutter]

if you downloaded origin log in with the same email and password as your the sims3 as origin and the sims3 account are tied together      

FAQ  http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/m-...
 

http://help.ea.com/en/article/how-do-i-download-my-new-game-on-origin/

 if in the event you need to contact CS

 1.https://help.ea.com/en/contact-us/   

2.Click on the orange NEXT button   

3.Select a platform   

4.Click on the orange NEXT button   

5.Select a topic and describe your problem in a few words   

6.Click on the orange NEXT button   

7.Click Chat Now to chat with a Game Advisor    

  guide on how to contact CS  

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...