01-20-2017 05:01 PM
So im not sure what happened but earlier today i was able to play sims 3 fine but it just stopped working. When i try to play it the launcher come up, i push play, it asks for permissions to make changes to my computer, i put yes, and it just sends me back to origin. I uninstalled and reinstalled both the game and origin and it still does that help???
Running Windows 10
01-20-2017 07:22 PM - edited 01-20-2017 07:24 PM
This???? @roberta591 yes i have mods but they aren't loaded into the launcher, they're just sitting in my computer.
01-21-2017 07:57 AM - edited 01-21-2017 11:00 AM
@Argy192000 First thing I notice the video is Intel HD Graphics 3000 that is integrated in the I3 cpu. This video chip is known to have issues with TS3. A big part of the problem is the 32Mb video memory and the minimum requirement is 128Mb. As the video does NOT have true "real" dedicated memory like a video card would have can be an issue. The I3 cpu is the weakest of the Intel I family and may have trouble running TS3 (no turbo boost, etc). Strange thing I notice is the cpu is detected in the image you posted but strangely missing in the dxdiag. This information comes from the cpu device driver and this information could indicate an issue with the operating system (Windows 10). While a below minimum spec computer may run the game at first there is no guarantee that the game will continue to run as it may stop at any time. The video system may run the game at low resolutions if at all.
01-21-2017 09:42 AM
So theres no way to fix it? Well thats upsetting and confusing since sims 4 runs fine at medium specs. Well ty for helping me i appreciate it. @roberta591
01-21-2017 12:01 PM
@Argy192000 While there are many ways TS4 is like TS3 the graphics coding has changed making TS4 more tolerant to less powerful graphics units. While integrated graphics processors have become more powerful in recent years, many still can not handle the demanding graphics of some games. The Intel HD Grphics 3000 was bench marked at 35 fps for TS3 at medium resolution (1024X768). IMO the graphics unit is already strained before adding any heavy graphics like Seasons and Pets expansion pack will add. BTW minimum requirement for TS4 is Intel GMA X4500 with 128 Mb of dedicated video memroy.
01-22-2017 06:15 AM
I'm having the same problem. Everything was working fine until it prompted me to allow a program to make a change. I haven't loaded any new custom content and I haven't done anything out of the ordinary. The launcher comes up fine, but once I click play it opens a black screen and starts playing the usual music, but the visual never loads. Is this what's happening to you?
01-22-2017 07:38 AM
01-22-2017 08:52 AM
Thank you for responding so quick. I'm playing on a PC with Windows 10. I've attached the dxdiag below. It's so weird, because it was working just fine before.