Sims 3 won't install...

[teganrita]

Hi, I have got Sims 3 and some expansion packs installed but I tried to install Late Night but it won't work. When I put in the disc, my laptop made weird noises so I looked it up and it said that my hard drive was broken and they told me to do this stuff to check it but my laptop said it was fine. Anyway, I thought it was my hard drive that won't let it install so I analyzed the disc until it stopped making the noises. After that, inserted the disk again and went into computer and to Drive E (my hard drive) I clicked on that but it said "PLEASE INSERT A DISC INTO DRIVE E." and it automatically opened the hard drive, so I pushed it in again. At the top where it says computer, the bar began to fill green but it always get stuck near the end, no matter how many times I try. When I insert the disc into my laptop, nothing happens like it did when I installed my other games. Nothing pops up. I don't know what to do and I want my game to be installed so somebody please help? I've had this game for 2 years but I could never find a way to install it, even if I uninstall the others or restart my whole computer. Help please

[rumbutter]

ummm have you tried to redeem the code in  your origin account and download then install the digital version instead ? OR if your game is registered to your account then just log in with your Origin account from the desktop shortcut of origin log in  with the email and password you use for your  account  my games tab right click the game icon download

[teganrita]

I have done that and it says that the code has already been used

[starlight78sso]

try downloading origin's launcher (origin.com) and if it shows up on there you should be able to just download it. Sounds like though it's not your hard drive that is the issue but your cd rom.

[rumbutter]

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@teganrita wrote:

I have done that and it says that the code has already been used

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@teganrita

just log in with your Origin account from the desktop shortcut of origin log in  with the email and password you use for your  account  my games tab right click the game icon download  if the game is not there contact CS

http://help.ea.com/en/article/contact-ea-help/

http://help.ea.com/en/contact-us/new/

[teganrita]

I already have it downloaded at Late Night doesn't show up on there.

[rumbutter]

 if the game /s  is not there in your origin my games tab you have to contact CS use either link below  only they can look at accounts, code related issues etc

http://help.ea.com/en/article/contact-ea-help/

http://help.ea.com/en/contact-us/new/