09-21-2012 03:50 AM - edited 09-21-2012 03:55 AM
Okay I just installed The Sims 3 on my late 2011 MacBook Pro and I'm trying to install the ambitions and generations expansion pack. Only problem is I have an update and can't install the other games until the update is made because it makes the launcher so the play button is just gone. But overtime I hit update it just doesn't move and goes directly to download error, disappears and says no patches available at this time. Can someone PLEASE help me?
09-21-2012 03:58 AM
There are some issues that EA are aware of where the Sims 3 Launcher software causes some issues with certain Anti-Virus software.
Please refer to the following article and see if the information contained is of any use to you: https://help.ea.com/article/the-sims-3-launcher-will-not-open-or-load-after-update-patch
09-21-2012 04:00 AM
But I dont have a virus protector on my MacBook I JUST got it and have only downloaded games to it. Nothing in virus protection.
09-21-2012 04:07 AM
Hi again meggagirl1993,
Have you tried launching the Sims 3 game directly from the folder instead? If that does not work, then it would seem another full re-installation is likely going to be needed.
To directly launch please follow these steps:
1) Go to My Computer.
2) Look for Sims 3 folder and open it.
3) Open the "Game" folder.
4) Then open the "Bin" folder.
5) Launch the application "TS3.exe".
This should directly launch your Sims 3 game without need for the launcher.
09-21-2012 04:15 AM
I cant find the ts3.exe file I cant find. I dont know how to launch it without the game launcher on my mac. I've uninstalled and reinstalled it multiple times.
09-21-2012 04:24 AM
If you can't find the "TS3.exe" file, then that is why your Play button is greyed out, because that is the actual game file itself. You will need to reinstall to get that file. If you still do not have the file present, then contact EA Help for further advice as beyond that point there are no other viable suggestions I can give.
To talk to a Game Advisor: http://help.ea.com/
Thanks and good luck!
09-21-2012 07:24 AM
You can manually download them here: http://simswiki.info/wiki.php?title=Game_Help:TS3_Patching/Patch_Download_OSX
Make sure the region codes match with your version.
After downloading, double click to install.
Good Luck and Happy Simmin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you
Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy
Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum