07-12-2013 08:32 AM
I recently downloaded all the Sims 3 content I had previously purchased on Steam, onto Origin. For the most part it went smoothly, my saves and households were there and all the expansions and stuff packs installed correctly; however none of The Sims 3 store content was visable in game, even though the custom content worked fine. So I tried reinstalling all the store content in The Sims 3 launcher....no dice...every store purchased item returned a "failed to install, please make sure The Sims 3 is the current version" or something along those lines.
So I deleted the store content in the launcher in anticipation of re-downloading it when I hit the next problem: I can't download one stinking thing from The Sims 3 store. I've tried Mozilla, Google Chrome, and Internet Explorer all with no success; IE just sent me to a blank error screen while Chrome and Mozilla simply didn't react to my clicking the download link in any way (I suspect Java or something might be the culprit but I'm not savy enough with this kind of thing to know for sure).
Anyway the short of it is:
If anyone has had a similar issue and can tell me how to fix this I'd appreciate it.
11-26-2013 04:57 PM
hey im having the same problem. dont know if you still are. but im about to call EA games cause i have some time to waste. have given up downloading my store content in fear of messing up my playable game again :/ . ill tell you if i find anything out! or incase someone else needs help.
01-27-2014 04:50 AM
Try this from the Store FAQ
I installed my Store Content but it's not showing up in my game
Unfortunately, the Launcher is a very unreliable tool. The more stuff you have, the greater the chance that files which have your stuff installed get messed up. If that starts happening to you. It's best ro reinstall all Store content, using this method:
When you're done, backup the DCCache folder. If the same starts happening again, go back to that backup so you don't need to start over. Make a backup from time to time, especially after you've installed worlds and lots.
01-27-2014 02:16 PM
I don't know anyway to fix your problem if it still doesn't work. I am having problems with The Sims 3 store to. I contacted someone and they said they would check it out, but in the mean time there is nothing they can do.
04-18-2014 12:14 PM
I'm having the same problem. I have a lot of Sim points and I'm just wanting to download the Bohemian venue/pack and I click purchase and it just sits there and does nothing. Can anyone help me, PLEASE???
04-19-2014 01:08 AM
Did you try a different browser ?
04-19-2014 01:33 AM
I was having this problem consistently, I was not able to download any content from any browser I tried. Then, in the anniversary sale earlier this year, I bought the Supernatural expansion pack and downloaded that, and my problem is fixed. so maybe re-downloading the game will solve it? I'm not sure what happened, but it's better now.