03-15-2013 04:49 PM
I bought the PC download for the Sims 3 and I tried to register the serial code so I can use the exchange but it keeps saying its invalid.. IM not sure if someone has used my code. I'm 100% positive I didn't enter it incorrectly, IM not sure what to do in order to receive a new one or to register my game. Please help!
03-15-2013 04:53 PM
Did you purchase the game from Origin? If so, it is autoregistered on the Sims site for you. (you can learn more about this from the articles below)
Please read either of these helpful posts to make sure you're following the right steps for registering your games and/or redeeming bonus content:
Best of luck
03-15-2013 04:54 PM
i have about the same problem i bought sims 3 in a store today i could register it to origin but now sims 3 says i need to register it on the sims 3 site aswell but it says invalid when i enter it :/
03-15-2013 04:58 PM
@joerilolz2: Even if you didn't buy it from Origin, when you registered it on Origin, it autoregistered it for the Sims site too. Please the read the links I posted above too if you're confused. It does take time to show up on your Sims profile, it can take days in fact.
03-15-2013 05:11 PM
Yes, as the links say it can take a couple of days, but you will have to access to the Sims site once you register with Origin. It the game doesn't show up after a couple of days, then those posts suggest you contact EA then. Just be patient.