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Keeper
iclek
Posts: 1
Registered: ‎03-15-2013

Sims 3 "Forgot Password"

I've forgotten my sims 3 password, but whenever I click "Forgot Password" it redirects me to a website called Origin, to make an origin account. I finally buckled and made an account with origin, but now when I click "Forgot Password" for sims 3, it still redirects me to Origin, only now to my Origin home page. How do I get my SIMS 3 PASSWORD!? I'm sick of it sending me to the random origin site, I just want my sims 3 password! Help!

Sentinel
XiJONNYiX
Posts: 19
Registered: ‎03-16-2013

Re: Sims 3 "Forgot Password"

Origin is a EA website and that's where you have an account for all EA games now, so the password should be the same as the Origin account what you have created. If it still doesn't work, Then you will have to reset password what you have tried so here's a link what might make it a bit easier for you. https://www.origin.com/uk/account/reset-password

Hope this helps :smileyhappy:
gaa17
Posts: 2,108
XP: 118
Solutions: 209
Registered: ‎02-27-2013

Re: Sims 3 "Forgot Password"

It's not random.  Sims 3 accounts are linked to Origin.  The email/password you use on Origin are the same for the Sims 3 and vice-versa. Only EA can handle account issues like lost registration codes, recovering passwords, purchasing/refunds, etc. Here is a link to contact them: https://help.ea.com/contact-us

Also, here's a post on how to navigate the contact page in case it's confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html (Just so you know there is no longer an email option, only live chat and phone.)

Best of luck.

Keeper
wipply5
Posts: 1
Registered: ‎01-25-2014

Re: Sims 3 "Forgot Password"

I tried using that website but the little box where you type in the letters you see isn't there. It wouldn't let me go on with out. I've refreshed it and it still doesn't work. Why won't it work? :smileyindifferent:

crinrict
Posts: 45,120
Topics: 168
XP: 4,147
Solutions: 3,938
Registered: ‎07-18-2012

Re: Sims 3 "Forgot Password"

[ Edited ]

What letters ? Your password ? What site are you talking about ? Have you tried a different browser ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
emmzie-pup
Posts: 3
Registered: ‎06-19-2014

Re: Sims 3 "Forgot Password"

Any help for forgetting an email?

Keeper
emmzie-pup
Posts: 3
Registered: ‎06-19-2014

Re: Sims 3 "Forgot Password"

and when you've already registered the code to that email...

rumbutter
Posts: 12,886
Topics: 14
XP: 901
Solutions: 923
Registered: ‎11-29-2012

Re: Sims 3 "Forgot Password"

you'll need to contact CS to assist with lost/forgotten/merge accounts

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

 

 

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions