03-16-2013 04:09 PM
I've forgotten my sims 3 password, but whenever I click "Forgot Password" it redirects me to a website called Origin, to make an origin account. I finally buckled and made an account with origin, but now when I click "Forgot Password" for sims 3, it still redirects me to Origin, only now to my Origin home page. How do I get my SIMS 3 PASSWORD!? I'm sick of it sending me to the random origin site, I just want my sims 3 password! Help!
Solved! Go to Solution.
03-16-2013 04:14 PM
03-16-2013 04:16 PM
It's not random. Sims 3 accounts are linked to Origin. The email/password you use on Origin are the same for the Sims 3 and vice-versa. Only EA can handle account issues like lost registration codes, recovering passwords, purchasing/refunds, etc. Here is a link to contact them: https://help.ea.com/contact-us
Also, here's a post on how to navigate the contact page in case it's confusing: http://sims3.crinrict.com/en/2012/10/how-to-contac
Best of luck.
01-26-2014 12:43 PM
I tried using that website but the little box where you type in the letters you see isn't there. It wouldn't let me go on with out. I've refreshed it and it still doesn't work. Why won't it work?
01-26-2014 02:39 PM - edited 01-26-2014 02:40 PM
What letters ? Your password ? What site are you talking about ? Have you tried a different browser ?
06-19-2014 10:02 PM
you'll need to contact CS to assist with lost/forgotten/merge accounts
if in the event you need to contact CS
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS