Help us improve Answer HQ! Take Survey No, Thanks
Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Posts: 1
Registered: ‎03-15-2013
Accepted Solution

Sims 3 "Forgot Password"

I've forgotten my sims 3 password, but whenever I click "Forgot Password" it redirects me to a website called Origin, to make an origin account. I finally buckled and made an account with origin, but now when I click "Forgot Password" for sims 3, it still redirects me to Origin, only now to my Origin home page. How do I get my SIMS 3 PASSWORD!? I'm sick of it sending me to the random origin site, I just want my sims 3 password! Help!

Posts: 19
Registered: ‎03-16-2013

Re: Sims 3 "Forgot Password"

Origin is a EA website and that's where you have an account for all EA games now, so the password should be the same as the Origin account what you have created. If it still doesn't work, Then you will have to reset password what you have tried so here's a link what might make it a bit easier for you.

Hope this helps
Posts: 2,108
XP: 129
Solutions: 210
Registered: ‎02-27-2013

Re: Sims 3 "Forgot Password"

It's not random.  Sims 3 accounts are linked to Origin.  The email/password you use on Origin are the same for the Sims 3 and vice-versa. Only EA can handle account issues like lost registration codes, recovering passwords, purchasing/refunds, etc. Here is a link to contact them:

Also, here's a post on how to navigate the contact page in case it's confusing: (Just so you know there is no longer an email option, only live chat and phone.)

Best of luck.

Posts: 1
Registered: ‎01-25-2014

Re: Sims 3 "Forgot Password"

I tried using that website but the little box where you type in the letters you see isn't there. It wouldn't let me go on with out. I've refreshed it and it still doesn't work. Why won't it work? mileyindifferent:

Posts: 63,868
Topics: 236
XP: 6,941
Solutions: 5,286
Registered: ‎07-18-2012

Re: Sims 3 "Forgot Password"

[ Edited ]

What letters ? Your password ? What site are you talking about ? Have you tried a different browser ?

Good Luck and Happy Simming


Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA. I give advise to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Posts: 3
Registered: ‎06-19-2014

Re: Sims 3 "Forgot Password"

Any help for forgetting an email?

Posts: 3
Registered: ‎06-19-2014

Re: Sims 3 "Forgot Password"

and when you've already registered the code to that email...

Posts: 16,157
Topics: 17
XP: 1,249
Solutions: 1,149
Registered: ‎11-29-2012

Re: Sims 3 "Forgot Password"

you'll need to contact CS to assist with lost/forgotten/merge accounts


if in the event you need to contact CS

2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor

guide on how to contact CS



solutions are 50/50 they work for some and not others and vice versa
I don't work for or have any association with EA
please remember your on a public forum never give out your codes your emails or phone numbers here on the forums or in a p.m
game issue questions belong in the forum please do not pm me with game issue questions
Posts: 1
Registered: ‎10-25-2014

Re: Sims 3 "Forgot Password"


Posts: 1
Registered: ‎10-26-2014

Re: Sims 3 "Forgot Password"


I don't remeber my password! So I can't change it!