2013-03-16 11:09 PM
I've forgotten my sims 3 password, but whenever I click "Forgot Password" it redirects me to a website called Origin, to make an origin account. I finally buckled and made an account with origin, but now when I click "Forgot Password" for sims 3, it still redirects me to Origin, only now to my Origin home page. How do I get my SIMS 3 PASSWORD!? I'm sick of it sending me to the random origin site, I just want my sims 3 password! Help!
Solved! Go to Solution.
June 2014
you'll need to contact CS to assist with lost/forgotten/merge accounts
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
2013-03-16 11:14 PM
2013-03-16 11:16 PM
It's not random. Sims 3 accounts are linked to Origin. The email/password you use on Origin are the same for the Sims 3 and vice-versa. Only EA can handle account issues like lost registration codes, recovering passwords, purchasing/refunds, etc. Here is a link to contact them: https://help.ea.com/contact-us
Also, here's a post on how to navigate the contact page in case it's confusing: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html (Just so you know there is no longer an email option, only live chat and phone.)
Best of luck.
2014-01-26 08:43 PM
I tried using that website but the little box where you type in the letters you see isn't there. It wouldn't let me go on with out. I've refreshed it and it still doesn't work. Why won't it work? mileyindifferent:
2014-01-26 10:39 PM - edited 2014-01-26 10:40 PM
What letters ? Your password ? What site are you talking about ? Have you tried a different browser ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2014
Any help for forgetting an email?
June 2014
and when you've already registered the code to that email...
June 2014
you'll need to contact CS to assist with lost/forgotten/merge accounts
if in the event you need to contact CS
1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor
guide on how to contact CS
http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...
October 2014
OMG SOOOO MUCH HELP THANK YOU!!!!!!! :womanloL:
October 2014
NOT HELPFUL
I don't remeber my password! So I can't change it!