Re: Sims 3 not opening, error code comes up.

by roberta591
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Sims 3 not opening, error code comes up.

[ Edited ]
★★★ Newbie

The start menu comes up but when I press the button the usually launches it, it comes up with the error code: the code execution cannot proceed because MSVCR100.dll was not found.

Reinstalling the program may fix this problem. The thing is I've reinstalled it, cleared the cache and downloaded a program the Origin support team suggested but nothing is working and I don't know why. Also it only started doing this when I bought Sims 4, is there anything related to these problems? Would anyone be able to help?

Thanks.

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Re: Sims 3 not opening, error code comes up.

Hero (Retired)

@henryhoffman  msvcr100.dll is part of Microsoft Visual C++ 2010. If this is not installed I recommend downloading and installing both the X86 and the X64 installer from Microsoft (google it). If you do have the 2010 version installed it is damaged and needs to be uninstalled and then downloaded and installed.

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