Sims 3 game black screen on startup?

by Carhenia
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Original Post

Sims 3 game black screen on startup?

★★ Novice

Last time I played Sims on my new computer was 6 weeks ago and it was working perfectly. Then I was away for 5 weeks and about a week ago I updated my store and my game, and then installed some new custom content. But now everytime I start my Sims 3 it stays in a black screen. I don't have any mods only custom content, what should I do? It stays black screen forever. I left it on for about 4 hours once and nothing.

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Re: Sims 3 game black screen on startup?

★★ Novice

i have a windows 8 by the way.

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Re: Sims 3 game black screen on startup?

Hero

Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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