Help us improve Answer HQ! Take Survey No, Thanks
Ask. Answer. Be the Hero.
Showing results for 
Search instead for 
Do you mean 
Posts: 3
Registered: ‎02-16-2013

Sims 3 game black screen on startup?

Last time I played Sims on my new computer was 6 weeks ago and it was working perfectly. Then I was away for 5 weeks and about a week ago I updated my store and my game, and then installed some new custom content. But now everytime I start my Sims 3 it stays in a black screen. I don't have any mods only custom content, what should I do? It stays black screen forever. I left it on for about 4 hours once and nothing.

Posts: 3
Registered: ‎02-16-2013

Re: Sims 3 game black screen on startup?

i have a windows 8 by the way.

Posts: 63,735
Topics: 236
XP: 6,920
Solutions: 5,273
Registered: ‎07-18-2012

Re: Sims 3 game black screen on startup?

Try the factory reset described in this post:

Good Luck and Happy Simming


Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA. I give advise to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.