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joishappy
Posts: 2
Registered: ‎02-16-2013

Sims 3 game black screen on startup?

Last time I played Sims on my new computer was 6 weeks ago and it was working perfectly. Then I was away for 5 weeks and about a week ago I updated my store and my game, and then installed some new custom content. But now everytime I start my Sims 3 it stays in a black screen. I don't have any mods only custom content, what should I do? It stays black screen forever. I left it on for about 4 hours once and nothing.

Keeper
joishappy
Posts: 2
Registered: ‎02-16-2013

Re: Sims 3 game black screen on startup?

i have a windows 8 by the way.

crinrict
Posts: 34,742
Topics: 102
XP: 2,779
Solutions: 3,118
Registered: ‎07-18-2012

Re: Sims 3 game black screen on startup?

Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/



Good Luck and Happy Simming
Crin



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