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Sims 3 create a household wont load!

by xoxowoolfgurl
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Sims 3 create a household wont load!

★★ Newbie

I downloaded a sim on sims 3.com and since then my 'Create A sim" wont load all the way. When ever I try to go on it it always shows the loading sign. it will never load all the way! What should I do to fix this? I already un-installed the sim I downloaded.

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