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Keeper
hannahjbunyan
Posts: 1
Registered: ‎11-03-2012

Sims 3 Supernatural keeps crashing after update 1.42. Help?

After I installed that latest update for the sims 3 (seasons icon is on the bottom of the launcher) my game keeps crashing after half an hour of playing it. I've deleted all my custom downloads (even though their all from the sim store) and no matter what I do, it still keeps crashing.

 

My computer is run on Windows 7 and has been working fine before the update.

 

any suggestions??

Keeper
xyaoigirlx
Posts: 1
Registered: ‎11-03-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

I litterally just installed the patch and so far out of both times I've tried to play, as it's loading my family, it crashes.  D:

Keeper
viperrtten
Posts: 1
Registered: ‎11-04-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

Same thing is happening to me. Trying to load any of my previous saves - just as they get about midway the grame crashes to desktop. Lovely.

Keeper
xlissax2012
Posts: 2
Registered: ‎11-04-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

I have this problem too :catsad:

Keeper
dancediva1393
Posts: 1
Registered: ‎11-04-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

I'm having the same thing.  Sims 3 has never crashed on me before, but I downloaded the newest version last night and it's crashed three times.

Keeper
kjerome09
Posts: 1
Registered: ‎11-04-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

Yea, im having the same problem, same thing happened when i installed Pets. It would crash randomly after gameplay, but then i did the DEP to the base game and it worked. Now that i just installed Supernatural, its jut been crashing and the DEP isnt working with it. Is this gonna happen with seasons too?!?!

crinrict
Posts: 51,314
Topics: 180
XP: 4,835
Solutions: 4,387
Registered: ‎07-18-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

[ Edited ]

Here's a list of common causes: http://answers.ea.com/t5/The-Sims-3/FAQ-Game-Grashes-CTD/td-p/656/jump-to/first-unread-message

 

To narrow down what kind of crash you are experiencing, you need to find out when it's occuring. 

 

The most common ones are:

 

- Crashing before the loading/intro screen comes up --> Usually due to imcompatible scripting or  core mods. Remove them and delete the cache files

- Crashing 1 minute into Live Mode --> Usually a DEP crash. Look for a solution in the link above

- Crashing 10 - 20 Minutes into CAS or Live Mode --> Usually a insufficient graphic chip. If you only have a chip and not a full grown card, with less then 128 MB of dedicated memory, you need to lower your graphic settings although this is no guarantuee. Your computer is below specs

- Crashing after 1-4 hours --> Usually a out of RAM crash. Happens if you have a 32 bit system or less than 4 GB of RAM. Save often and restart your game from time to time. Can also occur on 64 bit systems if you've played your game for a really long time and it's gotten big

- Crashing in Build/Buy mode when clicking on an item --> Usually due to bad cc

- Crashing when clicking on the player wall --> Mostly server issues. Always save before attempting to use the wall.

 

If you are unsure what is causing your game to crash or what card you have, make your own thread and include your DxDiag as well as much info as possible.

 

Since this is not specific to Supernatural, it's best to post in this forum: http://answers.ea.com/t5/The-Sims-3/bd-p/the-sims-3

 



Good Luck and Happy Simming
Crin

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Keeper
xlissax2012
Posts: 2
Registered: ‎11-04-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

Mines crashing when loading a family

Keeper
sakuraotome0511
Posts: 1
Registered: ‎11-08-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

Mine works well for few days till yesterday when suffers from the game crash suddenly after loading the family. Any ways to solve these? It is kinda of irritating! I want my game back!:catmad:

Keeper
Suidolem
Posts: 4
Registered: ‎11-08-2012

Re: Sims 3 Supernatural keeps crashing after update 1.42. Help?

Same thing here and I don't even have Supernatural. I miss my sims :womansad: