09-16-2012 07:02 AM
I bought and installed the Sims 3 Supernatural through Origin. After installing the game I was able to play for around and 1 & 1/2 no problems, glitches or anything. I saved the game and shut down the computer like normal.
The next night I loaded the Sims3 and tried to load the family I had been playing the night before, and I received an error message saying that "a serious error has occured while loading "name of save". It is strongly recommended that you restart the application." - no idea how to fix this!!!!! Can anyone help with this problem???
Second problem, thinking I would just start a new game I ran into MORE problems.
1) If I start a new Sim in CAS and try to play, once I move them into the house, I can see them standing on the lawn, but the Sim Icons along the left og the screen (where you can click to change between sims) is gone. You can't see the selected sims face at the bottom of the screen or see any of their stats. Nothing. Its like when all your sims die and you are left staring at an empty house. Only you can't even look inside the house you are left looking at just the outside.
2) If browsing the EA pre-made sim families, there are sims missing in the pics. It will say in the description the 3 people in the house's back story but there will only show 2 sims in the pic above. Again, if I select a pre-made family to play I get the same problem as #1, can't click on any sim or see in the house, or view stats or anything.
Can someone tell me how to fix this???? Its frustrating to look forward to an EP for so long, spend a bunch of money on it and then can't play the Sims at all!!!!!
09-16-2012 10:27 AM
Are you using mod or cc in your game ?
09-16-2012 10:29 AM
Everything that I have downloaded has come from the exchange. But some of it does have CC. I checked the box so that I could play without CC and it didn't help.
09-16-2012 01:05 PM
Resetting the game to factory settings without reinstalling
Many problems can be pinpointed on custom content or corruption in your user data. There's an easy way to reset your game to factory settings without going through the ordeal of reinstalling the whole thing (Path can be different depending on your OS)