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jenndeforest
Posts: 1
Registered: ‎11-15-2012

Sims 3, Steam & Origin

Okay, So I'm not sure if anyone can help me but here I go.

 

Yesterday I bought the sims 3 seasons on Origin, excited to add it to my collection. It was the first time I've used Origin, all my other sims purchases have been off of Steam. Sims 3 was bought off of steam as well as everything else except for the seasons because steam didn't have it available yet. After Seasons downloaded, it said I needed the product key for Sims 3 to add it to origin to play seasons. Frustrated, I got the key code from steam and went to add it to Origin. It didn't work. It says I need to register my game and then try. So I went to the sims 3 website and attempted to register my game, and It said I was already registered.

 

I added all my other expansion packs from Steam to Origin with no problem, but for some reason I can't add the most important one..THE SIMS 3. So how do I get Sims 3 onto Origin if I can't use the product key..I've also tried putting the Seasons onto steam but that doesn't work either. 

 

HELP ME.

crinrict
Posts: 40,602
Topics: 132
XP: 3,441
Solutions: 3,640
Registered: ‎07-18-2012

Re: Sims 3, Steam & Origin

For everything account/serial code related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html



Good Luck and Happy Simming
Crin



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