11-16-2012 11:35 AM
Okay, So I'm not sure if anyone can help me but here I go.
Yesterday I bought the sims 3 seasons on Origin, excited to add it to my collection. It was the first time I've used Origin, all my other sims purchases have been off of Steam. Sims 3 was bought off of steam as well as everything else except for the seasons because steam didn't have it available yet. After Seasons downloaded, it said I needed the product key for Sims 3 to add it to origin to play seasons. Frustrated, I got the key code from steam and went to add it to Origin. It didn't work. It says I need to register my game and then try. So I went to the sims 3 website and attempted to register my game, and It said I was already registered.
I added all my other expansion packs from Steam to Origin with no problem, but for some reason I can't add the most important one..THE SIMS 3. So how do I get Sims 3 onto Origin if I can't use the product key..I've also tried putting the Seasons onto steam but that doesn't work either.
11-16-2012 12:54 PM
For everything account/serial code related, you need to contact Customer Support.
They can be found here: https://help.ea.com/contact-us
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contac