11-26-2012 03:50 AM
The Sims 3 limited edition registration code found in my confirmation email only has 16 characters, and I need 20 to enter into the required space. Please help! I do not want to follow any advice from the various websites unless I know it is the right thing to do.
Thank you in advance.
12-06-2012 07:04 AM
For all questions about your purchases, please get in contact with an EA Game Advisor.
You need to log in with your Origin account and then choose "Product", "Category", and "Platform" to see the contact options.