11-17-2012 02:19 PM - edited 11-17-2012 02:52 PM
I have successfully installed the Sims 3 seasons (using a disc) onto my Mac, however when I go into the main menu of the game (before you select what character to play) it says to insert disc. However, I already have the disc in the disc drive (as it shows on my computer). Any suggestions as I just bought the game today- don't want €40 to go to waste!!!!
11-17-2012 03:29 PM
Do you have any custom or Store content ? What is the exact error message you're getting.
11-18-2012 01:21 AM
That's not the error message you get when it's a cc/store content conflict.
It is the seasons disc you have in ?
Here's a few tips you can try: http://sims3.crinrict.com/en/2011/09/error-disc-au
11-18-2012 03:50 AM
Was using the right disc. Nothing wrong with the disc drive as it plays other discs, have the bought version of the game- cost me €40! Disc is not scratched- it's less than 24 hours old, have no cd-emulation software on my laptop. Also can't use origin because it says it is only for a PC compatible- I have a Mac so no joy there.
11-18-2012 04:46 AM
Other mac users seem to have the same issue: http://answers.ea.com/t5/The-Sims-3/Sims-3-Seasons
Try removing the Store and custom content to see if it makes a difference (although for most with this error, the message is different)
11-18-2012 05:34 AM
Thanks for the reply. Did all this but no joy. Tried to uninstall the Sims 3 Season but now I'm getting the message "You can't open the application the Sims 3 Uninstaller because it may be dmaged or incomplete"
11-18-2012 11:50 AM
Sorry, this is getting to 'mac-techie' for me. Maybe someone else can help you further.
11-19-2012 12:53 AM
You might wanna try the Mac forum on the official site.