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Sims 3 Seasons- "Insert Disc"

by teresamulhern
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Original Post

Sims 3 Seasons- "Insert Disc"

[ Edited ]
★★★★ Novice

I have successfully installed the Sims 3 seasons (using a disc) onto my Mac, however when I go into the main menu of the game (before you select what character to play) it says to insert disc. However, I already have the disc in the disc drive (as it shows on my computer). Any suggestions as I just bought the game today- don't want €40 to go to waste!!!!

 

 

Message 1 of 10 (4,929 Views)

Re: Sims 3 Seasons- "Insert Disc"

Hero

Do you have any custom or Store content ? What  is the exact error message you're getting.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 10 (4,922 Views)

Re: Sims 3 Seasons- "Insert Disc"

★★★★ Novice

Yes have custom & store content. Error message I'm getting is : "No game disc found! Please insert the Sims 3 Seasons disc before proceeding. Retry/Quit" 

Message 3 of 10 (4,919 Views)

Re: Sims 3 Seasons- "Insert Disc"

Hero

That's not the error message you get when it's a cc/store content conflict.

 

It is the seasons disc you have in ? 

 

Here's a few tips you can try: http://sims3.crinrict.com/en/2011/09/error-disc-authentication-error.html

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 4 of 10 (4,905 Views)

Re: Sims 3 Seasons- "Insert Disc"

★★★★ Novice

Was using the right disc. Nothing wrong with the disc drive as it plays other discs, have the bought version of the game- cost me €40! Disc is not scratched- it's less than 24 hours old, have no cd-emulation software on my laptop. Also can't use origin because it says it is only for a PC compatible- I have a Mac so no joy there. 

Message 5 of 10 (4,901 Views)

Re: Sims 3 Seasons- "Insert Disc"

Hero

Other mac users seem to have the same issue: http://answers.ea.com/t5/The-Sims-3/Sims-3-Seasons-disc-not-working/td-p/196066/

 

 

Try removing the Store and custom content to see if it makes a difference (although for most with this error, the message is different)

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 6 of 10 (4,896 Views)

Thanks for the reply. Did all this but no joy. Tried to u...

★★★★ Novice

Thanks for the reply. Did all this but no joy. Tried to uninstall the Sims 3 Season but now I'm getting the message "You can't open the application the Sims 3 Uninstaller because it may be dmaged or incomplete"

Message 7 of 10 (4,893 Views)

Re: Thanks for the reply. Did all this but no joy. Tried to u...

Hero

Sorry, this is getting to 'mac-techie' for me. Maybe someone else can help you further.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 8 of 10 (4,879 Views)

Ok, thanks anyways.

★★★★ Novice

Ok, thanks anyways. 

Message 9 of 10 (4,871 Views)

Re: Ok, thanks anyways.

Hero

You might wanna try the Mac forum on the official site.

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 10 of 10 (4,855 Views)

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