Sims 3 Seasons-No_cd_key?

[Oliviamaria11]

I bought sims 3 seasons last year but uninstalled it and the other expansions to make room for Sims 4. I installed the other games successfully yesterday, but for some reason, Sims Seasons keeps saying "No_Cd-Key" next to the product code. I bought it through origin. Has this happen to any of you guys before? What can i do to resolve this issue?

[DarkAmaranth1966]

Hi @Oliviamaria11,

Did you by change register (install) Seasons while logged in on a different account?

If not please Clear your Origin Cache Files.

Then Run Origin as Administrator.

Log in using your email address, not your user name.

See if you can install Seasons now.

If not, please Contact An Advisor.
Use the flag at the top to select your country.
Provide the requested information.
Choose a contact method.

Available contact option vary by location and, time of day.

[Oliviamaria11]

Hi. Thank you for responding. I tried to delete the downloadcache as instructed in the 1st link you showed, but can't find it. 

[DarkAmaranth1966]

@Oliviamaria11 You need to show hidden files in the file explorer view. Those files are hidden.

[kemminscockerham]

I have the EXACT same issue. I bought the game and the extra content last year, and I'm trying to install seasons and supernatural onto my computer again. In place of the product code, it reads: no_cd_key instead of providing the valid code, so I can't install the game. It's infuriating. I'm also using a mac computer, not pc.

[nena2004]

Me too!

[jackjack6677]

Have you fixed it yet? If so how? Thank you!

[crinrict]

Are you all on macs ?

On PC you won't need a code if you bought the game through Origin.

Just go to my games and install and download from there.

Mac might differ as there is no .1.69 for Macs but I recommend posting in the mac forum for that