Sims 3 Seasons Disc isn't working

[xxfeltbeatsxx]

I just bought The Sims 3 Seasons Expansion Pack and when I got home I put it in my computer. Nothing happened and it didn't come up with the Installation program so I went to "My Computer" and looked for the game. I clicked on the disk drive and it pops up with a message that says "Please insert a disk into Drive E:." So I took it out, cleaned it, tried it again, no luck. I went "Run" and did the "AutoRun" thing and that didn't work either. So I put in my Sims 3 Showtime disc to see if there was something wrong with the disk drive. That disk worked fine and the Sims 3 Launcher came up right away.

Why isn't my Seasons disc working? I just bought it and it's brand new. This shouldn't be happening. Please help!!!

[EA_Spectre]

Hi xxfeltbeatsxx,

That sound like there is something wrong with the disc itself. Please go back to your retailer and get a replacement.

[smoochi123]

This happened to me too!

Except I could install it and play on it for a few days, but now it isn't working at all. It says "Please insert disc: The Sims 3 Seasons", although is already is inserted!

[candy0807]

The same thing is happening to me too!! I've even bought another seasons disc and its still happening

[tatyanapaula]

Mine is blank. It's a blank disc!

[crinrict]

Try exchanging it or get the download version with your serial code from Origin instead.

You can download the game throught the Origin Client which you can download here: http://origin.com/download. Log in the client, if you've registered the games at thesims3.com, the games should already be availble for download.

If you didn't, you should be able to redeem the codes.