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rebeccaamy17
Posts: 2
Registered: ‎12-26-2012

Sims 3 Product Key

My laptop recently broke and I had to get a new one meaning I have to reinstall the Sims 3 however I don't know where the manual with the product key is as I've had the game a while. All the files from my old laptop were put onto an external hard drive before it broke completely, is there a way of getting the product key from this?

MLadyD7
Posts: 12,749
Topics: 39
XP: 3,924
Solutions: 1,922
Registered: ‎02-26-2013

Re: Sims 3 Product Key

Look through this link http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-... and see if there's anything that can help you there.

 

If you need Customer Support after reading through the above, here's how to contact them:

 

1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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