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katelynnemoors
Posts: 2
Registered: ‎09-11-2013

Sims 3 Pets won't install

My Sims 3 Pet expansion pack won't install, because it says I need to install the Sims 3 base game first; but I have! 

I've uninstalled and re-installed theSims 3 base pack twice, made sure its up to date, and yet when I go to intall the Pets expansion pack it says I need to install the Sims 3 base game.

I'm at my wits end, can anyone help?

crinrict
Posts: 40,585
Topics: 132
XP: 3,436
Solutions: 3,639
Registered: ‎07-18-2012

Re: Sims 3 Pets won't install

How did you buy the base game and how did you buy Pets ? On Steam, Origin or DVD ?

 

What's your operating system ?

 

Can you play the base game fine ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
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Keeper
katelynnemoors
Posts: 2
Registered: ‎09-11-2013

Re: Sims 3 Pets won't install

I bought the game and a couple expansion packs last year at future shop on CD. 

They all worked fine on my old computer, but the expansion packs won't install on my new computer (which is running off of Windows 8).

And yes I can play the base game.

crinrict
Posts: 40,585
Topics: 132
XP: 3,436
Solutions: 3,639
Registered: ‎07-18-2012

Re: Sims 3 Pets won't install

Here's a thread on the issue: http://forum.thesims3.com/jforum/posts/list/588011.page

 

See if that solution helps you



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.