Sims 3 Pets reinstall issues/Sims 3 Seasons disc is needed, but lost/Origin Login Issues D:

by ChrisNonyminus
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Sims 3 Pets reinstall issues/Sims 3 Seasons disc is needed, but lost/Origin Login Issues D:

[ Edited ]
★★★★ Novice

Ok, so, after one year, I wanted to play The Sims 3 again. Seasons, the latest expansion pack released that I have, well... its disc was accidentally thrown away. I decided to play it, and then it asked for me to put the Seasons disc in...! At that time, I thought that the disc of the latest expansion pack installed would be needed to play. I had an idea: Uninstall Pets, then reinstall it. I did that, but I didn't use Origin, and when I typed in the correct Registation Key to reinstall The Sims 3 Pets, the disc always said that the key code was invalid. Then I looked for an answer to this problem... I didn't find one. And then I remembered that I needed the disc of the latest released expansion pack I have to play The Sims 3. So, I accidentally uninstalled Pets, and can't reinstall it, and I accidentally threw away the disc for Seasons (It was thrown away a few months ago), which I needed. I still have the verification codes for both Pets and Seasons, but I don't know if I verified the games. Also, I can log into Origin in my web browser, but whenever I use the app, it says that I can't login right now. (It says "Online login is currently unavailable." Now I can't download Spore!) Can you please help me use Origin, reinstall Pets, and somehow get to play The Sims 3 again? Thanks in advance.

Message 1 of 4 (210 Views)

Re: Sims 3 Pets reinstall issues/Sims 3 Seasons disc is needed, but lost/Origin Login Issues

[ Edited ]
Hero (Retired)

FAQ  http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-...

 

uninstall the missing expansion packs via the control panel then check for the left over files and regestiry keys

 

you may also need to check for left ove files and regestiry keys and manually remove them if you have ccleaner from piriform (they have a free version)  you can use that to assist wth the cleaning up

 

then if don't have orign already downloaded to your comptuer download it then log in from the desktop with your emal and password you use for your account ( orign and th esims3 use the sam eemail and password )go to the my games tab and download your games from there if you lost/forgot or need to merge accounts you need to contact CS

 

http://help.ea.com/en/article/the-sims-3-pets-manual-uninstall/

 

http://help.ea.com/en/article/the-sims-3-seasons-manual-uninstall/

 

edit to add how to contact CS if needed

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

 

Message 2 of 4 (192 Views)

Re: Sims 3 Pets reinstall issues/Sims 3 Seasons disc is needed, but lost/Origin Login Issues

★★★★ Novice

I registered the Sims 3 Seasons code in the Sims 3 website, and it says this: "The serial code you entered is invalid. Please enter a valid serial code and re-submit." Wait... WHAT? Now I can't install a digital download version of The Sims 3 Seasons! I think it'll be the same for Pets!

Message 3 of 4 (187 Views)

Re: Sims 3 Pets reinstall issues/Sims 3 Seasons disc is needed, but lost/Origin Login Issues

Hero (Retired)

for the code issues you need to contact  CS reasons being access to personall and or account  information

 

see if the FAQ can help you first http://answers.ea.com/t5/The-Sims-3/FAQ-Invalid-and-Used-Serial-Codes-amp-Games-not-showing-up-in/td...

 

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

Message 4 of 4 (181 Views)