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Acolyte
melissavaxo
Posts: 1
Registered: ‎11-02-2012

Sims 3 Launcher won't open and the game will not work.

So first of all, when I installed my sims game again, everything was fine until I clicked on the icon to run my game. When I clicked on it, after a while, a troubleshooting message came up on my screen saying "Sims3Launcher has encountered a problem and needs to close. We are sorry for the inconvience."I tried looking it up but found nothing that would actually work.

I then tried deleting origin but it didnt make a difference. So then I decided to try and run my game by going into electronic arts folder and clicking 'TS3.exe'. When I clicked that, it opened but stayed on the black screen and a minute after it just closed down? What should I do to actually get my game working?! Please help?!:smileysad:

EA_Ursula
Posts: 13,099
XP: 1,710
Solutions: 2,825
Registered: ‎07-18-2012

Re: Sims 3 Launcher won't open and the game will not work.

Hi melissavaxo,

 

There are two things you can try:

 

1. Close the game in the processes tab of your task manager.

 

2. Try to launch the game directly from your Origin client.

 

Please let us know if that helped you.

 

Thanks,

Ursula

Keeper
jennyscherping98
Posts: 1
Registered: ‎01-28-2013

Re: Sims 3 Launcher won't open and the game will not work.

I tried this and it still didn't work. The same thing happened.

 

Sentinel
b3neathc0vers
Posts: 6
Registered: ‎01-28-2013

Re: Sims 3 Launcher won't open and the game will not work.

Try re-installing it.

Or right click and select run as admin