11-02-2012 07:40 AM
So first of all, when I installed my sims game again, everything was fine until I clicked on the icon to run my game. When I clicked on it, after a while, a troubleshooting message came up on my screen saying "Sims3Launcher has encountered a problem and needs to close. We are sorry for the inconvience."I tried looking it up but found nothing that would actually work.
I then tried deleting origin but it didnt make a difference. So then I decided to try and run my game by going into electronic arts folder and clicking 'TS3.exe'. When I clicked that, it opened but stayed on the black screen and a minute after it just closed down? What should I do to actually get my game working?! Please help?!
11-06-2012 06:49 AM
There are two things you can try:
1. Close the game in the processes tab of your task manager.
2. Try to launch the game directly from your Origin client.
Please let us know if that helped you.