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uturngrl
Posts: 1
Registered: ‎10-06-2012

Sims 3 Launcher will not connect to internet or allow downloads

For a couple of weeks when I open the Launcher the welcome screen has the message: This program cannot display the webpage.  Most likely causes You are not connected to the internet, the website is encountering problems. There might be a typing error in the address . . . etc.   I am definitely connected to the Internet.  I am able to login to my Sims 3 account in IE, I can also log into Origin.

 

I cannot login on the login window on the Launcher because it says it cannot connect to Origin.

 

I have purchased sets at the Sims 3 store and now I can't download them because the Launcher won't allow it.

crinrict
Posts: 35,050
Topics: 102
XP: 2,814
Solutions: 3,144
Registered: ‎07-18-2012

Re: Sims 3 Launcher will not connect to internet or allow downloads

Try if deleting the browser caches on your Internet Explorer does something. The launcher depends on the IE.

 

Also make sure flashplayed, adobe air, java and windows are all updated.



Good Luck and Happy Simming
Crin



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Keeper
sheba1197
Posts: 3
Registered: ‎09-05-2012

Re: Sims 3 Launcher will not connect to internet or allow downloads

I had the same problem. What I did was download mozilla firefox, and use that when I want to download from the sims 3 store. Works great, good luck. The Mozilla Firefox is a free browser.

Keeper
maverickis99
Posts: 1
Registered: ‎12-25-2013

Re: Sims 3 Launcher will not connect to internet or allow downloads

It connects to the website in the launcher where is shows the daily deals & such BUT when I click onthem so it takes me to the website, its not doing that. I had just completed a clean instal of my Sims3 games through Origin & the launcher had gone through a couple of updates successfully when it had frozen up during one. After several minutes I ended up cancelling the download & rebooted the computer & pulled up origin & through that the Sims launcher but it still wouldn't pull up the website like it did before I downed & wiped my comp.

 

Now if I manually pull up IE & go to your website & log in I can go to my purchases while the launcher is open & select what I want to re-download & that works fine. so I can get the launcher to talk to the website, but for some reason the parts that I used to be able to click on the launcher to trigger the website to pull up (ex. Daily Deal) won't pull up any more.