Ask. Answer. Be the Hero.
Reply
Keeper
uturngrl
Posts: 1
Registered: ‎10-06-2012

Sims 3 Launcher will not connect to internet or allow downloads

For a couple of weeks when I open the Launcher the welcome screen has the message: This program cannot display the webpage.  Most likely causes You are not connected to the internet, the website is encountering problems. There might be a typing error in the address . . . etc.   I am definitely connected to the Internet.  I am able to login to my Sims 3 account in IE, I can also log into Origin.

 

I cannot login on the login window on the Launcher because it says it cannot connect to Origin.

 

I have purchased sets at the Sims 3 store and now I can't download them because the Launcher won't allow it.

crinrict
Posts: 34,873
Topics: 102
XP: 2,795
Solutions: 3,129
Registered: ‎07-18-2012

Re: Sims 3 Launcher will not connect to internet or allow downloads

Try if deleting the browser caches on your Internet Explorer does something. The launcher depends on the IE.

 

Also make sure flashplayed, adobe air, java and windows are all updated.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
sheba1197
Posts: 3
Registered: ‎09-05-2012

Re: Sims 3 Launcher will not connect to internet or allow downloads

I had the same problem. What I did was download mozilla firefox, and use that when I want to download from the sims 3 store. Works great, good luck. The Mozilla Firefox is a free browser.