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Keeper
lotjon
Posts: 5
Registered: ‎05-24-2013

Sims 3 Launcher Not Working

Hi , 

 

Each time i press my Sims 3 student life game the launcher opens.

And before i can see the launcher complete i get launcher stoped working and it searches for fix but it don't find one.

Now i can't open the launcher annymore to play is there a solution?

I'm on the latetest patch also GameVersion = 1.50.56.021002 

 

Please help me to play and open launcher again

crinrict
Posts: 51,480
Topics: 180
XP: 4,856
Solutions: 4,402
Registered: ‎07-18-2012

Re: Sims 3 Launcher Not Working

Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/

 

 

----

 

Try bypassing the launcher as described here: http://answers.ea.com/t5/The-Sims-3/FAQ-Troubleshooting-Steps/td-p/714/


This is just for testing purposes to see if the game itself works.



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
lotjon
Posts: 5
Registered: ‎05-24-2013

Re: Sims 3 Launcher Not Working

The reset doesn't do annything keeps getting error when i start the game true direct exe without launcher game works flawlesse.

 

hope to get this solved

crinrict
Posts: 51,480
Topics: 180
XP: 4,856
Solutions: 4,402
Registered: ‎07-18-2012

Re: Sims 3 Launcher Not Working

[ Edited ]

So the game works but the launcher doesn't, do you I understand that right ? The launcher crashes on startup ?

 

What error do you get when you do a factory reset ? The same one ?

 

What's your oprating system ?

 

 



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
lotjon
Posts: 5
Registered: ‎05-24-2013

Re: Sims 3 Launcher Not Working

Thats right games works launcher not.
Launcher starts indeed and before it fully loads you get .
Sims3launcher.exe hase stopt working( its in dutch because im from belgium)
Error keeps same after reset.
Ihave a win7 64 bit
crinrict
Posts: 51,480
Topics: 180
XP: 4,856
Solutions: 4,402
Registered: ‎07-18-2012

Re: Sims 3 Launcher Not Working

Try if doing DEP for the launcher does anything for you: http://www.simswiki.info/wiki.php?title=Game_Help:smileyvery-happy:ata_Execution_Prevention

You will need to add the following file: Sims3LauncherW.exe instead of ts3w.exe

 

Also try starting the launcher with admin right and compatibility mode.



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
lotjon
Posts: 5
Registered: ‎05-24-2013

Re: Sims 3 Launcher Not Working

Dep mode is not active for sims 3 so launcher keeps getting crash.

I try'd to use Crash log analayser but he don't find a crash.

Also tryed all compatibelmodes with admin rights and not help either.

 

If i reinstall may that help or will i get same error ?

please help me out

crinrict
Posts: 51,480
Topics: 180
XP: 4,856
Solutions: 4,402
Registered: ‎07-18-2012

Re: Sims 3 Launcher Not Working

The Crash Log Analyzer is for game crashes only not for launcher crashes.

 

Since the game itself works, I don't think reinstalling will help.

 

Let me ask some people at thesims3.com website. Maybe someone there has an idea. I'll get back to you.



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
lotjon
Posts: 5
Registered: ‎05-24-2013

Re: Sims 3 Launcher Not Working

just reinstalled all the games and indeed probleme not solved launcher keeps crashing :smileysad:

hoep to hear a solution quick

crinrict
Posts: 51,480
Topics: 180
XP: 4,856
Solutions: 4,402
Registered: ‎07-18-2012

Re: Sims 3 Launcher Not Working

Got a few suggestions back

 

  • Reinstall base game (which you since did and didn't help)
  • Make sure Origin is updated
  • Make sure IE9 is installed
  • Clear cookies and caches on IE9
  • Make sure you have the interne connection is running and nothing is blocking
  • Turn off internet to see if it runs then.


Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.