10-03-2013 03:07 PM
Hit refresh on the client or log out and back in ?
10-07-2013 01:09 PM
How did you buy it ? On DVD or as Origin Download ?
05-02-2014 12:02 PM
For new codes you need to contact a game advisor.
AnswerHQ is about users helping users
Game advisors can be found through live chat.
In Details here: How to contact a Game Advisor using the new EA Help page