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Keeper
doctormoka
Posts: 2
Registered: ‎05-21-2013

Sims 3 Into the Future Keeps Crashing to Desktop

[ Edited ]

<split from other crashing issue. It's easier to help if everyone has their own thread on crashing>

 

Hey, I have a similar problem to  rlbutler41 . Everytime I load ingame, about 10-30 minutes in, the game stops working (10-15 in CAS).

I have all EPs apart from Supernatural and only have the Town Life stuff pack. My pc is around a year old so I doubt it's hardware. Having said that.... I installed the newest nvidia drivers and since then I am having problems on a few other games... Thanks to anyone who can help us!

 

------------------
System Information
------------------
Time of this report: 10/24/2013, 17:38:04
       Machine name:
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
           Language: English (Regional Setting: English)
System Manufacturer: SAMSUNG ELECTRONICS CO., LTD.
       System Model: 550P5C/550P7C
               BIOS: AMIBIOS Version P02AAA.036.120423.dg
          Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
             Memory: 8192MB RAM
Available OS Memory: 8090MB RAM
          Page File: 3694MB used, 12482MB available
        Windows Dir: C:\windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: Intel(R) HD Graphics 4000
       Manufacturer: Intel Corporation
          Chip type: Intel(R) HD Graphics Family
           DAC type: Internal
         Device Key: Enum\PCI\VEN_8086&DEV_0166&SUBSYS_C0D1144D&REV_09
     Display Memory: 1696 MB
   Dedicated Memory: 64 MB
      Shared Memory: 1632 MB
       Current Mode: 1600 x 900 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: unknown
         Monitor Id: AUO149E
        Native Mode: 1600 x 900(p) (60.062Hz)
        Output Type: Internal
        Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumd32,igd10umd32,igd10umd32
Driver File Version: 8.15.0010.2618 (English)
     Driver Version: 8.15.10.2618
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 1/5/2012 06:36:50, 8034304 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
  Device Identifier: {D7B78E66-4226-11CF-C77D-DBE0A9C2C535}
          Vendor ID: 0x8086
          Device ID: 0x0166
          SubSys ID: 0xC0D1144D
        Revision ID: 0x0009
 Driver Strong Name: oem8.inf:IntelGfx.NTamd64.6.0:iIVBM0:8.15.10.2618:smileytongue:ci\ven_8086&dev_0166&subsys_c0d1144d
     Rank Of Driver: 00E60001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
   Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                     {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Programmable Hotkeys
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x06A3, 0x5081
        FF Driver: n/a

      Device Name: Audio Controls
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A1F
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

      Device Name: USB Receiver
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0xC52B
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1E26
| Matching Device ID: usb\root_hub20
| Service: usbhub
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Standard PS/2 Keyboard
| Matching Device ID: *pnp0303
| Service: i8042prt
|
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *pnp0f13
| Upper Filters: SynTP
| Service: i8042prt
|
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC52B
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

Keeper
doctormoka
Posts: 2
Registered: ‎05-21-2013

Re: Sims 3 Into the Future Keeps Crashing to Desktop

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 420.4 GB
Total Space: 930.1 GB
File System: NTFS
      Model: ST1000LM024 HN-M101MBB

      Drive: D:
      Model: TSSTcorp DVDWBD TS-LB23D
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

--------------
System Devices
--------------
     Name: Intel(R) Management Engine Interface
Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_C0D1144D&REV_04\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) 7 Series Chipset Family SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1E03&SUBSYS_C0D1144D&REV_04\3&11583659&0&FA
   Driver: n/a

     Name: Display
Device ID: PCI\VEN_10DE&DEV_0DE9&SUBSYS_C0D1144D&REV_A1\4&AC2FBA3&0&0008
   Driver: n/a

     Name: Intel(R) USB 3.0 eXtensible Host Controller
Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_C0D1144D&REV_04\3&11583659&0&A0
   Driver: n/a

     Name: Intel(R) Centrino(R) Advanced-N 6235
Device ID: PCI\VEN_8086&DEV_088E&SUBSYS_40608086&REV_24\4&16039E8C&0&00E0
   Driver: n/a

     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E2D
Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_C0D1144D&REV_04\3&11583659&0&D0
   Driver: n/a

     Name: Intel(R) HD Graphics 4000
Device ID: PCI\VEN_8086&DEV_0166&SUBSYS_C0D1144D&REV_09\3&11583659&0&10
   Driver: n/a

     Name: Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26
Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_C0D1144D&REV_04\3&11583659&0&E8
   Driver: n/a

     Name: 3rd Gen Core processor DRAM Controller - 0154
Device ID: PCI\VEN_8086&DEV_0154&SUBSYS_C0D1144D&REV_09\3&11583659&0&00
   Driver: n/a

     Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_C0D1144D&REV_04\3&11583659&0&FB
   Driver: n/a

     Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_C0D1144D&REV_09\3&11583659&0&08
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_C0D1144D&REV_04\3&11583659&0&D8
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller #2
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_C0D1144D&REV_06\4&346D1F57&0&00E3
   Driver: n/a

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 4 - 1E16
Device ID: PCI\VEN_8086&DEV_1E16&SUBSYS_C0D1144D&REV_C4\3&11583659&0&E3
   Driver: n/a

     Name: Intel(R) HM76 Express Chipset LPC Controller - 1E59
Device ID: PCI\VEN_8086&DEV_1E59&SUBSYS_C0D1144D&REV_04\3&11583659&0&F8
   Driver: n/a

     Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_C0D1144D&REV_C4\3&11583659&0&E0
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WD Secure Source Filter,0x00200000,0,1,WDSecureSourceFilter.dll,3.00.0012.0000
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.0513
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.1314
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink Audio Wizard,0x00201010,1,1,CLAudWizard.ax,1.00.0000.4414
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.2911
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
DS Video Buffer Filter,0x00200000,1,1,DSBuffer_Video.ax,3.00.0012.0000
CyberLink Line21 Decoder (PDVD10),0x00200000,0,2,CLLine21.ax,4.00.0000.10324
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
CyberLink DVD Navigator (PDVD10),0x00200000,0,3,CLNavX.ax,8.01.0000.3411
CyberLink AudioCD Filter (PDVD10),0x00200000,0,1,CLAudioCD.ax,5.00.0000.7823
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
CyberLink Matroska Splitter(PDVD10),0x00200000,1,2,CLMKVSplter.ax,1.00.0000.1902
CyberLink TimeStretch Filter (PDVD10),0x00200000,1,1,clauts.ax,2.00.0000.3404
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
CyberLink RealMedia Splitter(PDVD10),0x00600000,1,1,CLRMSplitter.ax,1.00.0000.1706
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Splitter,0x00200000,1,2,CLSplter.ax,3.04.0000.3408
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
CyberLink Audio Decoder (PDVD10),0x00201000,1,1,Claud.ax,8.04.0000.4528
CyberLink Video/SP Decoder (PDVD10),0x00602000,2,3,CLVsd.ax,8.04.0000.2505
CyberLink HD/BD Mixer (PDVD10),0x00200000,1,2,CLHBMixer.ax,2.00.0000.3407
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
Cakewalk TTS-1,0x00200000,1,1,TTS-1.dll,1.00.0002.0000
CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.0000.1017
CyberLink Audio Effect (PDVD10),0x00200000,1,1,ClAudFx.ax,6.00.0000.7225
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000.2301
CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.1008
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001.2412
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2625
File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0513
CyberLink AVCHD Navigator,0x00600000,0,3,CLAVCHDNav.ax,2.00.0000.4516
CyberLink Digest Filter (PDVD10),0x00200000,2,2,DigestFilter.dll,1.00.0000.4028
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000.2301
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
Cyberlink SubTitle Importor (PDVD10),0x00200000,2,1,CLSubTitle.ax,2.00.0000.1823
Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.3016
CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.2017
Intel® Mux Renderer,0x00200000,2,0,IntelMux.dll,3.00.0012.0000
Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1.00.0000.1017
CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
CyberLink HAM Decoder,0x00600000,0,1,CLCvd.ax,1.00.7820.3509
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
CyberLink Tzan Filter (PDVD10),0x00200000,1,1,CLTzan.ax,3.05.0000.4515
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18175
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18175
CyberLink RealVideo Decoder(PDVD10),0x00600000,1,1,CLRMVD.ax,1.00.0000.1225
Sonitus:fx Equalizer,0x00200000,1,1,SonitusFXEqualizer.dll,3.03.0004.0043
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
Cyberlink SubTitle Importor 2.0 (PDVD10),0x00200000,1,0,CLSubTitle.ax,2.00.0000.1823
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000.2219
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
CyberLink Video Decoder (PDVD10),0x00200000,1,2,CLCvd.ax,1.00.7820.3509
WD Audio Filter,0x00200000,0,1,WDAudioFilter.dll,3.00.0012.0000
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG-4 Splitter (PDVD10),0x00600000,1,2,clm4splt.ax,1.01.0000.2906
CyberLink RealAudio Decoder(PDVD10),0x00600000,1,1,CLRMAud.ax,1.00.0000.1225
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000.1818
WDSource Filter,0x00200000,0,1,WDSourceFilter.dll,3.00.0012.0000
P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
CyberLink FLV Splitter(PDVD10),0x00800001,1,1,CLFLVSplitter.ax,1.00.0000.2027
Cyberlink Demuxer 2.0,0x00200000,1,1,CLDemuxer2.ax,2.00.0006.2518
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
Intel®WiDi H264 encoder,0x00200000,1,1,h264_enc_filter.dll,
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929
Cakewalk HF Exciter,0x00200000,1,1,hfexciter.dll,2.00.0001.0046
Cakewalk Classic Phaser,0x00200000,1,1,classicphaser.dll,2.00.0001.0046
Cakewalk Tempo Delay,0x00200000,1,1,tempodelay.dll,2.00.0001.0046
Cakewalk Studioverb2,0x00200000,1,1,studioverb2.dll,2.00.0001.0046
Cakewalk Compressor/Gate,0x00200000,1,1,compgate.dll,2.00.0001.0046
Cakewalk Modfilter,0x00200000,1,1,modfilter.dll,2.00.0001.0046
Cakewalk AliasFactor,0x00200000,1,1,Aliasfactor.dll,2.00.0001.0046
Cakewalk Multivoice Chorus/Flanger,0x00200000,1,1,multivoicechorusflanger.dll,2.00.0001.0047
GroovePlayer,0x00200000,1,1,GroovePlayer.dll,2.00.0000.0002
Cakewalk Para-Q,0x00200000,1,1,paraq.dll,2.00.0001.0046

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
Ligos MPEG-2 Encoder (Intel) v1.9-MT,0x00000000,1,1,LigosDMOVid.dll,3.00.0012.0000
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514
Xfire Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
MainConcept AAC Encoder,0x00100000,1,1,mc_enc_aac_ds.ax,8.00.0000.43595
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

Audio Capture Sources:
Microphone (Logitech G930 Heads,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Capture Devices:
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514
WebCam SC-13HDL11939N ,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

WDM Streaming Rendering Devices:
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
CyberLink Webcam Splitter,0x00200000,0,1,ksproxy.ax,6.01.7601.17514
WebCam SC-13HDL11939N ,0x00200000,1,2,ksproxy.ax,6.01.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (Logitech G930 Headset,0x00200000,1,0,quartz.dll,6.06.7601.17713
CyberLink Audio Renderer (PDVD10),0x00200000,1,0,cladr.ax,7.00.0000.4422
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Logitech G930 Headset),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17713
Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {651288E5-A7ED-4076-A96B-6CC62D848FE1} (Balanced)
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

crinrict
Posts: 43,122
Topics: 148
XP: 3,826
Solutions: 3,834
Registered: ‎07-18-2012

Re: Sims 3 Into the Future Keeps Crashing to Desktop

You're graphic chip is below specs. You need at least 128 MB of dedicated memory, you only have 64 MB

Try lowering your graphic settings and turn off mirror reflections.

 

Also update your graphics drivers.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Lookout
Alisockey
Posts: 13
Registered: ‎03-10-2013

Re: Sims 3 Into the Future Keeps Crashing to Desktop

i have followed this advice and this has not worked. My game is still crashing after 10 minutes of playing.

Lookout
Alisockey
Posts: 13
Registered: ‎03-10-2013

SIms 3 into the future keeps crashing

[ Edited ]

<threads in same issue merged>

 

I have followed all the advice on this site about the game crashing and i have lowered the graphics and turned off mirror reflections but it still keeps crashing within 10 minutes of game play. i have run out of ideas and would really appreicate your advice. I have only had my PC for a year and a half, i have windows 7 home premium and my computer is a samsung.

crinrict
Posts: 43,122
Topics: 148
XP: 3,826
Solutions: 3,834
Registered: ‎07-18-2012

Re: Sims 3 Into the Future Keeps Crashing to Desktop

Since you are below the miminum required specs there might not much you can do.


Are you using custom content in your game ? Is this a new game you're trying or one you've played for a while ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Lookout
Alisockey
Posts: 13
Registered: ‎03-10-2013

Re: Sims 3 Into the Future Keeps Crashing to Desktop

I am using custom content in my game. I have the content since I started playing sims 3, I have recently installed into the future along with the game update, which hasn't helped and since then it has been crashing every 10 minutes. Should I delete the custom content from the exchange? Would that help?
crinrict
Posts: 43,122
Topics: 148
XP: 3,826
Solutions: 3,834
Registered: ‎07-18-2012

Re: Sims 3 Into the Future Keeps Crashing to Desktop

Yes, that could help.

 

Do the following: Move the DCCache folder in documents to your desktop. This will remove all cc from your game (including store content).

 

Start your game and save it under a different name (since all custom content that you've used will be replaced with other stuff) and start playing to see if it still crashes.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Lookout
Alisockey
Posts: 13
Registered: ‎03-10-2013

Re: Sims 3 Into the Future Keeps Crashing to Desktop

Thanks for the help, it has been a lot better. But it is still however freezing within 30 minutes of playing. Just to let you know, I have the following expansion packs: the base game, sims 3 pets, sims 3 university life, sims 3 island paradise, sims 3 world adventures and sims 3 into the future with I have recently installed. I'm sorry for taking up your time, I'm not sure if you can do anything else? Thanks
crinrict
Posts: 43,122
Topics: 148
XP: 3,826
Solutions: 3,834
Registered: ‎07-18-2012

Re: Sims 3 Into the Future Keeps Crashing to Desktop

Turn off memories, maybe start a new game. You can save your Sims to the bin and then start a new game with them.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.