Sims 3 Generations Purchased on the wrong origin account in error

[rhimala]

Good Afternoon, 

I have ordered Sims 3 Generations from Origin see order number 16857710945 for details. I ordered it under my email [edit: email address removed] rather than my origin account under [edit: email address removed]. Is there a way I can get this moved to the correct account because all my sims are on my gmail account and it seems a waste if its sat there doing nothing?

Any help is much appreciated in this matter.

KInd Regards Rhiannon.

[MLadyD7]

Only Customer Service/Game Advisors can help with it, really. Here's how to reach them: mileyhappy:
 
1 Click on the following link: https://help.ea.com/contact-us
2 Make sure you are logged in (top right corner)
3 Click on the blue button "Contact a Game Advisor"
4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
5 Select the type of issue and the platform you play on, and click on "Find Solutions".
6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
7 Select a contact option. Note that you may get different contact options depending on your country.
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