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Keeper
plainjaine
Posts: 2
Registered: ‎04-10-2013
Accepted Solution

Sims 3 EA downloaded content not staying installed.

I have up to The Sims 3 generations expansion pack installed on my PC. I have successfully bought and installed items from the sims 3 site in the past. For about a month now I have been unable to install any of the items I bought. I go through the motions of installing the packs as usual, the window pops up saying the items were successfully installed. They even show up on the loader, in the "installed content" tab. When i enter the game, the items are no where to be found. I close the game and open the loader again, only to find the items are no longer in the installed content tab as they were prior to me opening the game. I assume the downloads are just not staying installed for some reason. I have tried everything to get them to work. I even completely uninstalled the game and all of the expansions, then tediously reinstalled each one. I am up to date on all of the patches that EA has put out. I have tried everything I can think of to fix this irritating problem, I would be extremely grateful for any help. Thank you, Jaine.
crinrict
Posts: 49,824
Topics: 180
XP: 4,706
Solutions: 4,276
Registered: ‎07-18-2012

Re: Sims 3 EA downloaded content not staying installed.

Try reinstalling all Store Content following the method here: http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394/



Good Luck and Happy Simming
Crin

Trennlinie

Please accept a solution if your issue is solved. XP is also appreciated
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Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
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Keeper
plainjaine
Posts: 2
Registered: ‎04-10-2013

Re: Sims 3 EA downloaded content not staying installed.

Wow that worked! I was beginning to worry that they would never work again. Thank you, I really appreciate your help.
Sentinel
FlashGordon4267
Posts: 5
Registered: ‎02-28-2013

Re: Sims 3 EA downloaded content not staying installed.

 I have done what you recommend and the items still will not stay installed.

rumbutter
Posts: 13,886
Topics: 14
XP: 981
Solutions: 997
Registered: ‎11-29-2012

Re: Sims 3 EA downloaded content not staying installed.

some of my items when i start the launcher show up as not installed even though they are start your game make sure your logged in go to the ... open the download dashboard if the items are there with a tick beside then they are installed if an item is not installed it wil say install now click it and the dashboard will do the rest

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
I don't work or have any association with EA
please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions