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Posts: 2
Registered: ‎04-10-2013
Accepted Solution

Sims 3 EA downloaded content not staying installed.

I have up to The Sims 3 generations expansion pack installed on my PC. I have successfully bought and installed items from the sims 3 site in the past. For about a month now I have been unable to install any of the items I bought. I go through the motions of installing the packs as usual, the window pops up saying the items were successfully installed. They even show up on the loader, in the "installed content" tab. When i enter the game, the items are no where to be found. I close the game and open the loader again, only to find the items are no longer in the installed content tab as they were prior to me opening the game. I assume the downloads are just not staying installed for some reason. I have tried everything to get them to work. I even completely uninstalled the game and all of the expansions, then tediously reinstalled each one. I am up to date on all of the patches that EA has put out. I have tried everything I can think of to fix this irritating problem, I would be extremely grateful for any help. Thank you, Jaine.
Posts: 63,741
Topics: 236
XP: 6,921
Solutions: 5,274
Registered: ‎07-18-2012

Re: Sims 3 EA downloaded content not staying installed.

Try reinstalling all Store Content following the method here:

Good Luck and Happy Simming


Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA. I give advise to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
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Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Posts: 2
Registered: ‎04-10-2013

Re: Sims 3 EA downloaded content not staying installed.

Wow that worked! I was beginning to worry that they would never work again. Thank you, I really appreciate your help.
Posts: 5
Registered: ‎02-28-2013

Re: Sims 3 EA downloaded content not staying installed.

 I have done what you recommend and the items still will not stay installed.

Posts: 16,119
Topics: 16
XP: 1,246
Solutions: 1,147
Registered: ‎11-29-2012

Re: Sims 3 EA downloaded content not staying installed.

some of my items when i start the launcher show up as not installed even though they are start your game make sure your logged in go to the ... open the download dashboard if the items are there with a tick beside then they are installed if an item is not installed it wil say install now click it and the dashboard will do the rest

solutions are 50/50 they work for some and not others and vice versa
I don't work for or have any association with EA
please remember your on a public forum never give out your codes your emails or phone numbers here on the forums or in a p.m
game issue questions belong in the forum please do not pm me with game issue questions