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Keeper
erinarnwine22
Posts: 4
Registered: ‎05-19-2013
Accepted Solution

Sims 3 Download and Install problem

Hi,

 

I recently purchased Sims Points and then downloaded the package 5th Avenue Fashion. Once I downloaded it to my program I clicked Install. The install went through and it said "Success!" but when I tried to play Sims the package was not there. I closed out of the game and looked again at my installed items, the 5th Avenue Fashion set was not there. I've tried re-downloading and re-installing the set again and again. I even went so far as to uninstall my Sims 3 games and reinstall them. Still nothing has worked. What can I do? I emailed EA but they have not gotten back to me...which is really irritating.

 

Thanks for any help!

 

-Erin

crinrict
Posts: 47,666
Topics: 176
XP: 4,460
Solutions: 4,121
Registered: ‎07-18-2012

Re: Sims 3 Download and Install problem

Try reinstalling all Store Content following the method here: http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394/



Good Luck and Happy Simming
Crin



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Keeper
erinarnwine22
Posts: 4
Registered: ‎05-19-2013

Re: Sims 3 Download and Install problem

Thank you so much! This worked!