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Sims 3 Download and Install problem

by erinarnwine22
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Sims 3 Download and Install problem

★★★★★ Newbie

Hi,

 

I recently purchased Sims Points and then downloaded the package 5th Avenue Fashion. Once I downloaded it to my program I clicked Install. The install went through and it said "Success!" but when I tried to play Sims the package was not there. I closed out of the game and looked again at my installed items, the 5th Avenue Fashion set was not there. I've tried re-downloading and re-installing the set again and again. I even went so far as to uninstall my Sims 3 games and reinstall them. Still nothing has worked. What can I do? I emailed EA but they have not gotten back to me...which is really irritating.

 

Thanks for any help!

 

-Erin

Message 1 of 3 (169 Views)

Re: Sims 3 Download and Install problem

Hero

Try reinstalling all Store Content following the method here: http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394/

Good Luck and Happy Simmin
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Thinking of helping out ? Please check the Helper's Corner for Sims 4 or Sims 3 and The Academy


Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
PNs werden nicht beantwortet. Probleme gehören ins Forum

Message 2 of 3 (165 Views)

Re: Sims 3 Download and Install problem

★★★★★ Newbie

Thank you so much! This worked!

Message 3 of 3 (155 Views)

Accepted Solution

Hero

Try reinstalling all Store Content following the method here: http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394/

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