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Acolyte
coemgar
Posts: 1
Registered: ‎11-23-2012

Sims 3 Community Password Reset

I have reset my password twice for the community.  It doesn't seem to work.  It's not the same as Origin, correct?

EA_Ursula
Posts: 13,099
XP: 1,704
Solutions: 2,825
Registered: ‎07-18-2012

Re: Sims 3 Community Password Reset

Hi coemgar,

 

The account you log into The Sims 3 Website is the same as you log into your Origin client with.

 

Hope that helps!

Ursula

Keeper
kiaira031591
Posts: 1
Registered: ‎02-23-2013

Re: Sims 3 Community Password Reset

I'm having the same promblem i needed help! My sims3 password doesnt work, i tried thoundands of times to reset.

Now the orgin account is that connect to the Sims3 account as well??

Keeper
tough3x
Posts: 2
Registered: ‎03-09-2013

Re: Sims 3 Community Password Reset

Im having the same issue, the password I have been using to get onto the Sims 3 site for several years no longer works, and my Origin password doesnt work either, so Im effed I guess? I cant get any help

gaa17
Posts: 2,108
XP: 116
Solutions: 209
Registered: ‎02-27-2013

Re: Sims 3 Community Password Reset


tough3x wrote:

Im having the same issue, the password I have been using to get onto the Sims 3 site for several years no longer works, and my Origin password doesnt work either, so Im effed I guess? I cant get any help


You'll need to contact EA for everything account related including password issues.  You can contact them here: https://help.ea.com/contact-us

Keeper
chiefette88
Posts: 2
Registered: ‎07-26-2013

Re: Sims 3 Community Password Reset

Any update on this?

This is SO FRUSTRATING!

I just made a purchase with my origins account for the sims 3. I had to reset my password for origin because it wasn't working so that I could finish the purchase. NOW MY THESIMS3.com password wont work.

 

*I try to login to thesims3.com with THE EXACT INFORMATION THAT LETS ME LOGIN TO ORIGIN AND IT DOESN'T WORK.

I then tried to reset my password on THESIMS3.com.

IT REDIRECTS ME TO ORIGIN.

 

I even tried resetting my password over and over, and it STILL DOESN'T WORK.

 

The email and password I'm putting in for thesims3.com and origins is EXACTLY THE SAME. I can login to origin, BUT NOT THESIMS3.COM!