2014-03-01 07:06 PM
Today I bought the Sims 3 Generations expantion for my GF. I installed it on her laptop with nearly no issues. but when I try to install it on my laptop (they both run on Windows 8) I get an InstallShield Wizard error: 5006: 0x80070005 during the setup. saying I need to check if the previous installations were completed and all other applications are closed. I closed all applications and i am quite sure all previous installations have been completed . what can I do about this error? re-starting my laptop didn't work either.
2014-03-01 08:14 PM
Try if emptying the windows\temp directory helps.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2014-03-01 10:21 PM
and where can I find that?
2014-03-02 10:01 AM
In your windows directory.
Use a thrid party tool like ccleaner to help you with that if your unsure what you're doing.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2014-03-03 01:35 PM
2014-03-03 01:55 PM
Are you sure you don't have a virus of some kind ?
CCleaner only cleans out the files you tell it too. Did you just clean out the temp directory or did you do other stuff ?
How are the programs messed up ? Do they not run anymore ? Any error messages ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2014-03-03 02:10 PM
2014-03-03 02:53 PM
I really sorry to hear that. I never had any issues with the tool nor did I hear that people have them.
Try if reinstalling Chrome solves that issue.
What happens if you do a system restore exactly ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
2014-03-03 04:01 PM
Do you have Windows 8 or Windows 8.1? This is an indications of some system corruption. From what you describe there may be other problems. You could try a system restore to an early time and the computer may recover. Search for recovery then open system restore.