Serial Code

by patsiya95
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Original Post

Serial Code

[ Edited ]
★★★ Newbie

i did not receive a serial code after registering

Message 1 of 5 (178 Views)

Re: Serial Code

★★★★ Novice

I'm just gonna bump onto this post, since my problem is similar-ish.

 

I bought World Adventures through Origin and the free SImpoints never went through. After looking through the FAQ about the missing free Simpoints, it became clear that I need the serial code for the EP I bought. Except Origin doesn't give me one. I'd prefer not live chatting with someone, as I've heard quite a lot of negativity results from that, and I'm just plain uncomfortable with talking to people (should get that checked out :cattongueStandard smile. Any way to get the Simpoints, or to get the email of someone who can help?

Message 2 of 5 (166 Views)

Re: Serial Code

Hero

@patsiya95 

Check on the origin client.

Right click on the game and choose Show game details. The code should be there

GameDetails.png

 

If it's not there, log out and back in and/or restart Origin

 

@firepiplup Unfortunately, there isn't an email. Only other option is to request a call-back.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 3 of 5 (160 Views)

Re: Serial Code

★★★★ Novice

The code is there, but The Sims 3 store won't accept it. :/ What now? (Sorry I took so long to post back, didn't notice the email until today....)

Message 4 of 5 (154 Views)

Re: Serial Code

Hero

Contact a game advisor then

 

 

Game advisors can be found through live chat.

 

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor

In Details here: How to contact a Game Advisor using the new EA Help page

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 5 of 5 (151 Views)