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Keeper
cerrawithac
Posts: 2
Registered: ‎03-27-2013

Serial Code for Online Sims 3 Purchase

I want to participate in the Sims 3 community, but I can't find my serial code for my game.  I purchased the game online from EA's website, so I have no box or actual disc.  Please let me know where I can find my serial number.

 

Thanks,

 

Cerra

Lookout
ninahcotton
Posts: 25
Registered: ‎03-25-2013

Re: Serial Code for Online Sims 3 Purchase

Is it a digital download? The serial code should be in your email address that you provided for them.
It will be in the "thank you for purchasing" email or "order confirmation".

Keeper
cerrawithac
Posts: 2
Registered: ‎03-27-2013

Re: Serial Code for Online Sims 3 Purchase

Yes.  It was a digital download.  I either never got or deleted that email.  What other options do I have for getting that number?

Lookout
ninahcotton
Posts: 25
Registered: ‎03-25-2013

Re: Serial Code for Online Sims 3 Purchase

Contacting Origin with all of your details and hopefully they can find out what your code is.
That's really the only option. Unless you've still got your deleted mail.

crinrict
Posts: 46,659
Topics: 175
XP: 4,328
Solutions: 4,047
Registered: ‎07-18-2012

Re: Serial Code for Online Sims 3 Purchase

You can actually go to the Origin client and then click on the game and choose i. It should give you the product code right there.



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.
Keeper
riquma
Posts: 2
Registered: ‎10-24-2013

Re: Serial Code for Online Sims 3 Purchase

[ Edited ]

Thanks crinrict. I had to reinstall my digital downloaded expansion pack for the Sims 3 and I went back in my email, trying to look for the serial numbers for them, but I did not find it there.

 

- Open up Origin client

- Right click on the game

- Click 'Show Game Details'

 

 

 

crinrict
Posts: 46,659
Topics: 175
XP: 4,328
Solutions: 4,047
Registered: ‎07-18-2012

Re: Serial Code for Online Sims 3 Purchase

And there's no product code showing ? What about if you click on the game and choose i ?



Good Luck and Happy Simming
Crin



Please accept a solution if your issue is solved. XP is also appreciated
I don't work or have any association with EA
Questions belong in the forums. I don't answer questions via PM.
Help us helpers to help you

Bitte akzeptiere eine Lösung, wenn dein Problem gelöst ist und verteile XP an Beiträge, die du hilfreich findest.
Ich arbeite nicht für EA und habe sonst auch keinerlei Verbindung zu EA.