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emmaandrachel
Posts: 1
Registered: ‎06-29-2013

SIms 3 origin will not download

Recently I purchased the Game The Sims 3 University Life online on origin and it will not download.  I have clicked numerous times on the download button for the game and an it always results in the following error: 655538.  Is there anyway that I can get my game to download? I have a Mac if this is any help, it is also up to date on software updates.  This is the first time I have purchased a game online from origin and I am wondering if it is something I am doing wrong.  My origin is also up to date.  I have tried resetting the password and reinstalling the application and neither of those things worked, I also read that I needed to have the beta version but I have added that and it is not helping.  Thank you so much for your help.

Gardin11
Posts: 1,313
Topics: 3
XP: 47
Solutions: 74
Registered: ‎02-12-2013

Re: SIms 3 origin will not download

Hi

 

Here are some troubleshoot steeps for installing from Origin: https://help.ea.com/article/how-to-troubleshoot-installation-issues