09-11-2012 11:13 AM
I've had the Sims 3 for ages and it has always worked on my laptop. I hadn't played it in a while and now it won't run! I've tried unloading them all and reloading them on and that didn't work. I've just bought the Sims 3 supernatural and added that and it still doesn't work so it's not the disk. Everytime I try to run it the screen comes up like its about to load but it's just jet black , although the mouse is the Sims loader on. Then after a short amount of time it just closes itself down into its own tab and brings you back to the desktop. Everytime I click the tab the same thing just happens over and over again! Then when I try to close the program down, it won't work and I have to log off or starts the task manager. What can I do?
09-11-2012 11:19 AM
Are you using custom content or mods ?
Resetting the game to factory settings without reinstalling
Many problems can be pinpointed on custom content or corruption in your user data. There's an easy way to reset your game to factory settings without going through the ordeal of reinstalling the whole thing (Path can be different depending on your OS):
09-11-2012 11:57 AM
Uninstalling usally leaves the user files behind, especially cc and mods.
08-21-2013 09:00 AM
Ive had this problem for awhile now.. I installed the sims with all my expansions onto my laptop. Ran the game.. it was fine. I decided to download about 10 houses... then tried to load my game. Didnt work. So of course I removed my newly downloaded items.. Still didnt load. So i temp. deleted ALL downloads... NOTHING! I even tried the "load game without any custom content" button, and it STILL WONT LOAD! I dont know what to do.. ive never had a problem like this before. It use to eventually load.. but not this time. Someone please help!
08-28-2013 12:55 PM
Try the factory reset described in this post: http://answers.ea.com/t5/The-Sims-3/FAQ-Troublesho