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Roaring Heights redeem-code won't work

by hegesophie
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Original Post

Roaring Heights redeem-code won't work

[ Edited ]
★★★★ Novice

When trying on chrome it says "This code is already in use" and on explorer it says "System is unavailable". I literally just took the plastic off, so it can't possibly be in use.. Does anyone know what might be wrong or what I should do? 

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Re: Roaring Heights redeem-code won't work

did you redeem the code in origin first ? that can make the code invalid if the code is indeed invalid you'll need to contact CS

 

 

here's an FAQ on store worlds  http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

 

if in the event you need to contact CS

 

1.https://help.ea.com/en/contact-us/

2.Click on the orange NEXT button 

3.Select a platform

4.Click on the orange NEXT button

5.Select a topic and describe your problem in a few words

6.Click on the orange NEXT button 

7.Click Chat Now to chat with a Game Advisor

 

guide on how to contact CS

 

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

_____________________________________________________________
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I don't work for or have any association with EA
please remember your on a public forum never give out your codes your emails or phone numbers here on the forums or in a p.m
game issue questions belong in the forum please do not pm me with game issue questions
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