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Keeper
hegesophie
Posts: 3
Registered: ‎01-14-2013

Roaring Heights redeem-code won't work

[ Edited ]

When trying on chrome it says "This code is already in use" and on explorer it says "System is unavailable". I literally just took the plastic off, so it can't possibly be in use.. Does anyone know what might be wrong or what I should do? 

rumbutter
Posts: 12,916
Topics: 14
XP: 901
Solutions: 926
Registered: ‎11-29-2012

Re: Roaring Heights redeem-code won't work

did you redeem the code in origin first ? that can make the code invalid if the code is indeed invalid you'll need to contact CS

 

 

here's an FAQ on store worlds  http://answers.ea.com/t5/The-Sims-3-Store/Guide-Sims-3-Store-Worlds/td-p/1589911

 

if in the event you need to contact CS

 

1.https://help.ea.com/en/contact-us/

2.Click on the orange NEXT button 

3.Select a platform

4.Click on the orange NEXT button

5.Select a topic and describe your problem in a few words

6.Click on the orange NEXT button 

7.Click Chat Now to chat with a Game Advisor

 

guide on how to contact CS

 

http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...

_____________________________________________________________
solutions are 50/50 they work for some and not others and vice versa
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please remember your on a public forum never give out your codes emails or phone numbers
game issue questions belong in the forum please do not pm me with game issue questions