Registration

[TravisTragedy_2]

For some reason when I try to registar The Sims 3 Diesel Stuff on My Page on www.thesims3.com it doesn't work. I read that there was an issue and they were working to fix it, but the pos that stated that was well over a month ago. I was wondering, have they fixed it yet or not? Could it just be I recieved a faulty code? Anyone who answers, I'll greatly appreciate it. Thank you so much. :D

[crinrict · Accepted solution]

For everything account related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

[crinrict · Accepted solution]

For everything account related, you need to contact Customer Support.

They can be found here: https://help.ea.com/contact-us

You have the option to contact them by mail, phone or Live Chat. For Live Chat, make sure to choose US as your country.

[TravisTragedy_2]

For some reason though, lately I cannot contact EA by phone or live chat for any issues I've been having and no one has answered me email and it has been three days. 

[crinrict]

They are slow when it comes to email.

Did you change the country to US for the Chat ? Which Browser are you using ? You also need to choose a game, a category and a platform

[TravisTragedy_2]

I did change the country to US for the chat and I am using Google Chrome as my web browser. I also did choose the game and catergory and the platform. I have done all I can but Chat and Phone do not show up as options.

[crinrict]

Sometimes it does depend on the time. I have the best of luck with firefox.

[TravisTragedy_2]

Sadly Firefox never works for me. I always have issues with it. Haha. I prefer Chrome. Just hope one of these days I can catch EA for a Live Chat with someone.

[SimGuruRusskii]

Is this issue resolved?